Harley Propes
Indianapolis, IN
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Concentrix- United Healthcare
UHG- Remote, US
September 2024-Present
• Claims and Appeals
• Prior Authorization and Referral
• Provider/Customer Outreach
• Denial Resolution
Certified Maintenance Technician- Shift Lead
C&W Services - Greenfield, IN
May 2021 to July 2024
• Mechatronics and Robotics engineering
• Motors and conveyors
• Building maintenance
Certified Home Health Aide (CHHA)
Adaptive Nursing & Healthcare Services - Indianapolis, IN September 2019 to Present
3rd Shift Assistant Manager/Key holder, Scheduler
Waffle House - Greenwood, IN
January 2018 to Present
Shift supervisor, server, cook, maintenance, prep, shift open and close, inventory
Cleaner/Maintenance
BrightWay - Greenwood, IN
April 2016 to November 2016
Education
Associate of Applied Science in Business Management Ivy Tech Community College
August 2023 to May 2025
Associate's degree in Mechanical Engineering
Vincennes University - Vincennes, IN November
2017 to May 2021
Skills
• Behavioral Health (1 year)
• Mental Health
• Communication
• Team Management
• Customer service
• Organizational skills
• Phone etiquette
• Supervising experience
• Time management
Awards
Honor Society
January 2024
Phi Theta Kappa Honor Society