Business Operations Assistant Iii

Allison Anglace North Providence, RI 213-***-****

1

Allison Anglace

*******.*******@*******.***

Profile

Dynamic leader with over three years of progressively challenging experience in retail operations, team management, and customer engagement.

Proven ability to foster fun, high-energy environments while delivering exceptional guest experiences.

Skilled in staff development, operational oversight, and driving revenue through strategic initiatives.

Proficient in Microsoft Excel, Word, and Access, with strong communication and problem-solving abilities.

Work History

Retail Operations Director White Horse Vapor September – December 2024

Directed overnight retail operations, managing a team to ensure seamless service and asset protection, increasing revenue by 15%.

Fostered a positive, engaging environment for staff and customers, enhancing guest satisfaction.

Purchasing Officer White Horse Vapor June – August 2024

Oversaw procurement and vendor negotiations, maintaining cost efficiency and operational standards.

Implemented procedures to streamline purchasing, improving workflow for the team.

Executive Assistant White Horse Vapor April – June 2024

Supported ownership with daily operations, scheduling, and staff coordination in a fast-paced retail setting.

Acted as a gracious host to customers and team members, promoting a collaborative culture.

Marketing Assistant White Horse Vapor January – March 2024

Executed promotional campaigns that boosted customer engagement and built community presence.

Collaborated with leadership to maintain high service standards and a fun atmosphere.

Seasonal Territory Manager Dixon Golf August – October 2023 Allison Anglace North Providence, RI 213-***-**** 2

Led charity golf tournament sponsorships, raising funds through outgoing engagement and creative strategies.

Managed event logistics and staff, ensuring a memorable experience for participants.

(Work History Continued)

Charity Golf Tournament Consultant Dixon Golf May – August 2023

Coordinated seamless events, training volunteers and directing operations to meet fundraising goals.

Built guest relations through enthusiastic hosting and responsive problem-solving. Project Wholesale Director White Horse Vapor February – August 2022

Developed wholesale accounts, managing budgets and P&L analysis to drive profitability.

Trained staff on operational systems, enhancing team performance and customer satisfaction.

Account Manager CSS LLC February 2019 – December 2022

Oversaw national accounts, leading hiring and training efforts for a high-performing team.

Maintained compliance with company policies while resolving client concerns professionally.

Licensed Agent New York Life Insurance October 2015 – September 2019

Delivered personalized client experiences, building trust and long-term relationships.

Managed scheduling and administrative tasks to ensure operational efficiency. Marketing Director Tidal Rescue May 2015 – September 2019

Grew revenue from under $1M to over $2.5M in six months through innovative campaigns.

Directed a team to execute high-impact promotions, elevating brand visibility in the community.

Education

Community College of Rhode Island

Associate of Science in Business Marketing - August 2023

Certificate in Business Sports & Entertainment Marketing - August 2023

Certificate in Business Administration - August 2023 Skills

Allison Anglace North Providence, RI 213-***-**** 3

Leadership & Staff Development Budget & P&L Management Customer Service Excellence

Microsoft Office (Excel, Word, Access) Time Management Critical Thinking

Team Scheduling & Operations Guest Relations Event Coordination References

Available upon request

Contact this candidate