Property Manager Customer Support

Lorinda G Destrini

**** * **** *** *** **** Tucson, AZ 85706 *******@*****.***

Professional Summary

Detail-oriented and organized person who brings an excellent blend of people skills and the ability to problem solve to your company.

Skills

Customer service-focused Complex problem solving

Maintenance Knowledge Exceptional oral and written Adaptable communication skills

Work History

C3 Connect Humana Pharmacy Mail Order Tucson, AZ

Solved unresolved problems and questions when members would call in Assistant Manager Cactus Self Storage—Glendale AZ

Solved unresolved customer issues

Promptly responded to inquiries and requests from prospective customers

Maintained up-to-date knowledge of product service changes

Adhered to all confidentially requirements at all times

Strong leader of customer support staff

Updated customer orders from start to finish in an accurate and timely manner Assistant Property Manager Plum Tree Apts-- Tucson, AZ

Communicated with Property Manager regarding building and tenant issues

Maintained original leases and renewals for the management office

Maintained current contract files as prescribed by company contract policies and procedures

Suggested improvements to Microsoft software

Maintained constant balance of property petty cash account.

Verified all customer complaints were handled promptly and appropriately

Followed up on delinquent tenants and coordinated collection procedures

Coordinated with janitorial and engineering staff on maintenance and upkeep Service Warranty Manager Midway Chevrolet Phoenix AZ, Quebedeaux, Don Mackey, Watson Chevrolet Tucson AZ

Data entry claims in to the computer for payment from General Motors

Maintained a close eye on claims that weren't paid or were paid short

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