Customer Service Makeup Artist

Latifah Sullivan

*** *********** ***** ************, **

Phone: 864-***-****

Email: *************@*****.***

Ability Summary

Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. Experience working with a diverse population of employees and customers. Extensive experience managing multiple projects simultaneously.

Employment History

Makeup Artist, Skincare Specialists

Glavish Beauty, Laurens, SC

Assess customer's skin type to ensure that makeup

will not cause break-outs or skin irritations

Cleanse and tone the skin to prepare it for makeup application Confer with customer to determine the

desired look

Select desired makeup shades from stock to

achieve specific color effects

Apply false eyelashes when needed

Provide customers with makeup removal instruction.

( 2008-current)

Starbucks position Lead

Increase sales through effective marketing and

merchandising of products in the Department.

Assist in supervision and direction of department

personnel to ensure quality customer service.

Delegate job assignments and responsibilities to

associates in accordance with duty rosters.

Order and maintain stock and supplies, monitors

conditions and appearance of same throughout the

department.

Monitor code dates and product rotation, removes

out of code product.

Holds personnel in department accountable for their job assignments and responsibilities.

Writes department schedules, coordinating requests and bids and business needs.

Assist customers in the selection and purchase of

specialty coffee beverages and whole bean sales

(as applicable).

Maintain customer service area and equipment in a

clean and appealing manner.

Demonstrate Customer 1st Behavior when taking

care of customer needs.

Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.

Must execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice,

Siren’s Eye, etc.)

Follow store policies and procedures for operational flow at each station.

Perform cleaning tasks in accordance with cleaning standards and work as a store team player.

Present one’s self professionally and demonstrate

clear communication with all customer and partner

interactions.

Perform equipment maintenance in accordance with

preventative maintenance checklist.

Follow cash handling and register policies.

Follow inventory stocking and recording guidelines. Able to effectively communicate with customers and associates.

Be prompt, tactful, calm, courteous, and

professional in all interactions.

Adhere to company policies & procedures,

particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment

free of unlawful harassment or discrimination.

Perform any and all duties as assigned.

Must be able to perform the essential functions.

(2023-current )

Recruiter

Sullivan Recruiting, Laurens, SC

Identifying future hiring needs, Drafting and posting jobs, Networking with various institutions and social media, screen candidates to determine whether

they are a fit for the employer. In addition to finding candidates recruiters also often plays a role in

guiding them through the interview process and

providing advice on career development.

(2022-2023)

Assembly, Assemblers and Fabricators, All

Other

Aerotek, Greenville, SC

Examined products to verify conformance to quality standards Counted finished products to determine if product orders are complete

Cleaned and lubricated equipment

Assembled brakes and transmission parts

(2019-2020)

Drilling and Boring Machine Tool Setters,

Operator Fort Dearborn Inc, Fountain Inn, SC

Responsible for final inspections of labels and a drill operator Trained new hires that were both

temporary and permanent Member of the safety

committee

Aligned and changed out layouts with dies and

blades Set machines with stop or guides to specific lengths as indicated by scales, rules or templates Set up and operated machines such as cutters and

drills Operated electric pallet jack

Cross trained in warehouse department

(2012-2017)

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