BRIAN (CHRISTOPHER) HAMILTON
SR. PROJECT MANAGER
202-***-**** ***********@*****.*** 7389 Blade Dr. Falls Church, VA, 22042 https://www.linkedin.com/in/christopherhamilton/
CAREER SUMMARY
I am an experienced professional in federal consulting, project management, strategic communications, organizational change management, media strategy, and training facilitation. I have a proven record of leading successful project management, training, and strategic communications teams, with solid experience in event management and facilitating in-person and large-scale virtual training events. I practice Servant Leadership with all my teams and take pride in my positive client relationships in the Department of Veterans Affairs.
APPLICABLE EXPERIENCE:
Program/Project Management, Training Development and Facilitation, Leadership Development, Strategic Communications, Change Management, Business Process Improvement, Cybersecurity Policy, Media Strategy
EDUCATION AND CERTIFICATION
Master’s degree Johns Hopkins University/SAIS
Bachelor’s degree Emory University
Certified Professional in Talent Development ATD, Alexandria VA (#11653444 - valid 10/2021-10/2027)
Master Trainer ATD, Alexandria VA
WORK EXPERIENCE
Senior Manager Trilogy Federal LLC 03/2019-03/2025
Directed project management, strategic communications, training, and event management support for Department of Veterans Affairs, including successful execution of the 2024 VA/DOD Suicide Prevention Conference for over 2400 participants in Portland, Oregon.
Delivered high-quality virtual and in-person events and training experiences for VHA/VBA senior leadership and staff, including Customer Experience training, Military Sexual Trauma training for over 400 counseling and claims staff, and Active Listening and Journey Mapping training courses. Work included training planning, content development, presentation coaching for speakers, and virtual facilitation of multi-day events.
Managed the revision of Health Benefits Advisor training content for the VBA Employee Education Service, consolidating over 20 legacy training modules into 10 Section 508-compliant modules incorporating Vyond videos that reflected updated VBA HBA practices and gained an Exceptional CPARS rating for our performance.
Implemented a $5M paid media plan for a national Lethal Means Safety public health campaign for VA that generated a 400% increase in conversion volume and 76% increase in CTR with 41% higher cost efficiency than previous campaigns.
Spearheaded Trilogy’s Training and Leadership Development Community of Practice, which included training and mentoring programs for over 150 staffers and creation of learning paths for consultants and managers.
Deputy Program Manager LTS 11/2016-01/2019
Led a team of over 30 communications professionals supporting the Department of Veterans Affairs’ Office of Information and Technology (OIT) IT Strategic Communications office.
Executed enterprise-wide communications campaigns and supported crisis communications efforts, including kickoff of Electronic Health Management System.
Developed training plan for enterprise software rollouts, including Microsoft 360 and cybersecurity tools. Established training objectives and content development of primary training presentations and associated job aids synchronized with software rollout plans.
Oversaw all work performed by contractor support teams and enforced Section 508 compliance and quality control standards.
Communications Team Lead SBG Technology Solutions 09/2015-10/2016
Supervised a team of four communications consultants for the VistA Evolution program.
Implemented communications plans and devised training methodology for change management effort.
Developed operational roadmaps and technical job aids to train VistA operators on new functionality.
Promoted program accomplishments to Veterans, Congress, and other critical stakeholders.
Communications Lead Technatomy 10/2012-08/2015
Served as Communications Lead for the DoD/VA Interagency Program Office.
Coordinated project implementation, Veteran registration, and marketing efforts.
Overhauled an organization-wide documentation management process.
President Delta-v Communications Consulting 01/2010-10/2012
Implemented organizational communications strategy for the Department of Health and Human Services’ enterprise-wide IT security and privacy management program.
Optimized communications plans for complex change management initiatives, including successful rollout of revised cybersecurity and personal health information privacy policy.