Technical Support Communications Specialist
Resume:
EDUCATION
MASTER OF BUISNESS ADMINISTRATION
COLORADO TECHNICAL UNIVERSITY, COLORADO SPRINGS, CO
NOVEMBER 2022
BACHELOR OF SCIENCE IN COMMUNICATIONS
TROY UNIVERSITY, TROY, ALABAMA
NOVEMBER 2018
EXPERIENCE
TECHNICAL SUPPORT/ APPLE INC.
JANUARY 2018-JANUARY 2021
Organizes office functions, and oversees daily operations of office. Interfaces with IT and system software. Renegotiate vendor contracts, Implement cloud-based data management system, and utilize CRM to its full potential. Assist customers with updates and software issues related to products.
TECHNICAL SUPPORT, TELETCH HOLDINGS INC.
SEPTEMBER 2014-JULY 2018
Performed Technical functions including software updates, reconciliation, sales and support. Answered, screened, and transferred telephone calls daily. Worked with Information Technology interfaces as it relates to software updates and systems management. Communications Contract Experience
Tyler Perry Studios: 2022
Hip Hop Weekly Magazine: Writing, Sales Content Creation, SEO Management, Digital Campaigns 2020-2021
Hype Mic Radio: Radio: Personality, Technical Support, Board Operations, 2012-Present
Alabama Music Awards: Media, Content Creation, Digital Media Advertising, Sales, Red Carpet Host-2015-2018
WKCG 99.1 FM, AL: Radio Personality, Board Operations, Digital Advertising, Sales, -2017
97.9 Jamz-Bluewater Broadcasting, AL: Radio Personality, Board Operations, Technical Support, Script Writing, Commercial Writing, Digital Advertising.
Shantice Cheatham
Communications specialist
PROFILE
Communications specialist with over
20 years of experience providing
administrative support, as well as
marketing strategies to staff
members, board members and some
of the country’s top leading
companies. I possess strong multi-
tasking skills, with ability to
simultaneously manage several
projects and schedules. I am an
excellent public-facing point person
for clients and customers. I am tech
savvy and efficiency focused and
know that I will be a great addition to
your team.
CONTACT
**********@*****.***
Https://www.Linkedin.Com/In/Shanti
ce-Cheatham-1573811aa
Atlanta, Georgia, 30310
KEY SKILLS AND CHARACTERISTICS
Strong interpersonal &
communication skills • MS Office
Suite • WPM: 35• Ability to work
collaboratively as part of a team •
Problem Solving • Leadership •
Meticulous attention to detail •
Excellent Organizational skills • Poised
under pressure
Activities and Interests
Communications • Journalism
•Content Creation • Information
Technology
Contact this candidate