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Technical Support Communications Specialist

Location:
Hampton, GA
Posted:
July 21, 2025

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Resume:

EDUCATION

MASTER OF BUISNESS ADMINISTRATION

COLORADO TECHNICAL UNIVERSITY, COLORADO SPRINGS, CO

NOVEMBER 2022

BACHELOR OF SCIENCE IN COMMUNICATIONS

TROY UNIVERSITY, TROY, ALABAMA

NOVEMBER 2018

EXPERIENCE

TECHNICAL SUPPORT/ APPLE INC.

JANUARY 2018-JANUARY 2021

Organizes office functions, and oversees daily operations of office. Interfaces with IT and system software. Renegotiate vendor contracts, Implement cloud-based data management system, and utilize CRM to its full potential. Assist customers with updates and software issues related to products.

TECHNICAL SUPPORT, TELETCH HOLDINGS INC.

SEPTEMBER 2014-JULY 2018

Performed Technical functions including software updates, reconciliation, sales and support. Answered, screened, and transferred telephone calls daily. Worked with Information Technology interfaces as it relates to software updates and systems management. Communications Contract Experience

Tyler Perry Studios: 2022

Hip Hop Weekly Magazine: Writing, Sales Content Creation, SEO Management, Digital Campaigns 2020-2021

Hype Mic Radio: Radio: Personality, Technical Support, Board Operations, 2012-Present

Alabama Music Awards: Media, Content Creation, Digital Media Advertising, Sales, Red Carpet Host-2015-2018

WKCG 99.1 FM, AL: Radio Personality, Board Operations, Digital Advertising, Sales, -2017

97.9 Jamz-Bluewater Broadcasting, AL: Radio Personality, Board Operations, Technical Support, Script Writing, Commercial Writing, Digital Advertising.

Shantice Cheatham

Communications specialist

PROFILE

Communications specialist with over

20 years of experience providing

administrative support, as well as

marketing strategies to staff

members, board members and some

of the country’s top leading

companies. I possess strong multi-

tasking skills, with ability to

simultaneously manage several

projects and schedules. I am an

excellent public-facing point person

for clients and customers. I am tech

savvy and efficiency focused and

know that I will be a great addition to

your team.

CONTACT

**********@*****.***

Https://www.Linkedin.Com/In/Shanti

ce-Cheatham-1573811aa

404-***-****

Atlanta, Georgia, 30310

KEY SKILLS AND CHARACTERISTICS

Strong interpersonal &

communication skills • MS Office

Suite • WPM: 35• Ability to work

collaboratively as part of a team •

Problem Solving • Leadership •

Meticulous attention to detail •

Excellent Organizational skills • Poised

under pressure

Activities and Interests

Communications • Journalism

•Content Creation • Information

Technology



Contact this candidate