Shapell C. Queen
Clarksville, TN 37040
Objective
To provide a great experience for guests by greeting them, seating them, and making sure they have everything they need ~ able to multitask and manage time ~ able to pay attention to detail, such as making sure restrooms are clean and stocked ~ able to seat guest with disabilities in the right location
Work History
Walgreens Pharmacy Technician
Winston-Salem, NC
March 2023 – August 2023
~ Preparing new prescriptions and refill requests, dispensing medications, and repackaging bulk medications ~ packing bulk medications ~ receiving prescriptions requests, pricing prescriptions, and processing insurance claims
Customer Service Rep.
Fast Food – McDonalds & Subway
Clarksville, TN & Fort Campbell, KY
May 2020 – August 2022
~ Greeting customers, being friendly & courteous ~ taking orders accurately and efficiently ~ answering questions about the menu, pricing, ingredients or availability ~ making recommendation for menu items or specials ~ providing information about portions, allergies, or other details ~ up-selling when appropriate ~ maintain cleanliness of public areas, the dining area, and equipment ~ following policies and procedures including health department regulations
Apple-Customer Service Rep
April 2024-May 2025
Education
Tennessee State University
August 2023 – Present
Exercise Science
Winston-Salem State University
August 2021 – May 2023
Exercise Science
References
Julian Cumberbatch ~ Clarksville, TN ~ 240-***-****
Adrienne Thomas ~ Clarksville, TN ~ 915-***-****
Jospeh Hart ~ Clarksville, TN ~ 931-***-****