Data Entry Home Health
Resume:
Jennifer Barlow
Rickman, TN
************@*****.***
Authorized to work in the US for any employer
Work Experience
Client Relations Support Associate (CRSA)
VNA Health @ Home - London KY (Remote)
January 2024 to Present
● Supporting client relationships
● Resolving issues
● Data Entry
● Communication via various channels
● Maintain Excel spreadsheets
● Communicate with SNF, Hospitals & Physicians offices to obtain accurate patient data.
● Communicate with patients or patient's family directly
● Combine patient information in complete referral form
● Enter, update patient information into database
● Review, approve & decline referrals
● Assist in accurate & timely patient care
LTL/DED/TL Sleep Apnea Compliance Specialist and Log Audits Averitt Express - Cookeville, TN
August 2012 to May 2023
● Maintained Excel spreadsheets
● Reviewed and Submitted sleep apnea Cpap/supplies invoices
● Communicated daily with drivers and Cpap/supplies vendors
● Scheduled sleep studies
● Communicated daily with company Medical Review Officer and staff
● Overseen cpap compliance of 1500+ drivers
● Answered and managed incoming and outgoing calls while keeping driver files updated ● Managed LTL/SCS hours of service compliance
Data Entry/Clerical/Public Relations/ORR Clerk
Upper Cumberland Human Resource Agency - Livingston, TN February 2012 to August 2012
● Answered and managed incoming and outgoing calls while recording accurate messages. ● Data entry
● Maintained files
● LIHEAP assistance
● Assisted in distributing food commodities to low income families
● Compiled financial information to approve or deny Government assistance Case Manager Specialist / Parenting Consumer & Education Facilitator (PACE) Department Of Human Services - Livingston, TN/Celina, TN and Cookeville, TN June 1998 to February 2012
● Answered and maintained incoming and outgoing calls - multiple lines
● Assisted single parents with childcare and their daily walks of life
● Issued childcare vouchers
● Facilitated Parenting Consumer and Education classes for single parents ● Managed client files in accordance with HIPPA compliance
● Updated, maintained and organized client files
Education
High school or equivalent
Livingston Academy -Diploma
Certificate of completion
University Of Tennessee/Chattanooga - Medical Billing & Coding Skills
● Customer Service
● Excel
● Microsoft word
● Organizing
● Data Entry
● Call Center
● Public Relations
● Microsoft Outlook
● Multi-line phone management
● Filing
● Appointment scheduling
● Patient relation
● Admission Reviewer
● Type 65+WPM
Additional Information
I completed a 6 month course through AAPC with UTC for Medical Billing & Coding December 10, 2023 and received my certificate of completion. CPC pending..
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