Customer Service Representative

MICHELLE FREIRE

Pompano Beach, Fl, 561-***-****

***.******@*****.***

OBJECTIVE

Enthusiastic and customer-focused professional with strong organizational skills and a passion for delivering exceptional service. Seeking a position as a Retail Associate, Receptionist, or Customer Service Representative to contribute to a positive customer experience and team success.

SKILLS

Skills Summary

Tech-savvy and proficient in computer applications, including Microsoft Word, PowerPoint, and Excel.

Cashier experience with a proven track record of accuracy and efficiency in handling transactions.

Strong interpersonal communication skills, excelling in building rapport and providing exceptional customer service.

Organized and detail-oriented, with the ability to multitask and adapt in fast-paced environments.

EDUCATION

Graphic Design (In Progress) Penn Foster

EXPERIENCED

Administrative Professional

Assisted international students with documentation and inquiries, ensuring a seamless experience.

Managed administrative tasks with accuracy and efficiency.

Delivered excellent customer service in a multicultural environment.

Retail Sales Associate

Assisted customers in selecting products, providing recommendations to meet their needs.

Achieved sales targets through upselling and cross-selling techniques.

Maintained an organized and visually appealing sales floor.

Leasing Agent

Built strong relationships with clients to understand their needs and provide tailored solutions.

Negotiated lease agreements and ensured customer satisfaction.

Receptionist

Managed front desk operations, including answering calls and scheduling appointments.

Delivered excellent customer service in a fast-paced environment.

Cashier

Processed transactions efficiently while maintaining a friendly demeanor.

Assisted customers with inquiries and ensured a positive shopping experience.

Dog Care Specialist

Provided attentive care to dogs, including feeding, grooming, and exercise.

Communicated effectively with pet owners to ensure their satisfaction.

Dance Instructor

Taught dance classes to students of various ages and skill levels.

Created engaging lesson plans and fostered a positive learning environment.

Languages:

English

Portuguese

French

Understand Spanish (Speak Basic)

Contact this candidate