Customer Service E-Commerce

Joshua Slaughter

Fairburn,***** • 678-***-**** • **************@*****.***

Skills

Software: Libre Office software (Word, PowerPoint, Excel) Microsoft office (Word, Excel, Power Point, and Outlook

Hardware: Basic Wireless Configurations, basic code knowledge, moderate knowledge on Routers, is knowledgeable in computer building, Has basic knowledge of a closed network environment

Certification(s): Microsoft Excel

Experience

Bank Of America Atlanta, GA

Check Processor Intern April---July 2022

Gather, scanned and organized products and ensure that they are ready to be delivered to the client

Processing of checks, BCRCs(information related multiple checks as well as ACTs)

Dumping of checks and information

Searching of checks lost in scanning system or having simply been misplaced

Walmart Atlanta, GA

E-commerce April---July 2019

Gather, scanned and organized products and ensure that they are ready to be delivered to the client

My time at the Walmart E-commerce as a warehouse worker had made me more

efficient at getting work done in a timely manner. Additionally, working alone during my time helping develop my work ethic as an individual worker

Education

Atlanta Metropolitan State College Atlanta, GA

Customer Service BD November 2020 – October 2021

Pursuing Customer Service degree with description of program of study

Relevant courses include: CDIR, Customer service & Negotiation, Intro to business, intro CRM

Year Up Atlanta, GA

Professional Skills Training April 2020 – July 2022

Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship.

Developed an understanding of skillsets and traits necessary to achieve success in a corporate environment.

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