Customer Service Experience
Resume:
Jermira Bazile
New Orleans, LA *****
***************@*****.***
Professional Summary
Dedicated and versatile worker with a strong background in housekeeping, hospitality, customer service. Skilled in maintaining clean, organized environments, supporting team operations, and providing compassionate, hands-on service to guests and customers. Experienced in both fast-paced front-of-house roles and behind-the-scenes tasks, with a reputation for reliability, professionalism, and a strong work ethic. Always focused on safety, cleanliness, and creating a welcoming environment for everyone. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Hotel Housekeeping
Stonebridge Companies-New Orleans, LA
October 2024 to June 2025
Cleaned and sanitized guest rooms, bathrooms, and common areas to maintain high hotel standards. Replenished linens and supplies, reported maintenance issues, and ensured a comfortable, spotless environment for gues
Server/Waiter
Creole Cuisine-New Orleans, LA
September 2022 to May 2024
Provided fast, friendly, and attentive service to guests in a busy dining environment. Took orders, served food and drinks, handled payments, and ensured a clean and welcoming table area. Focused on delivering a great customer experience with strong communication and multitasking skills. Wheelchair Agent
SP PLUS-Kenner, LA
November 2022 to September 2023
Assisted passengers with mobility needs throughout the airport, including check-in, security, boarding, and baggage claim. Provided safe, timely, and courteous support while ensuring comfort and clear communication at every step.
Shift Leader
YUM! Brands, Inc.-Kenner, LA
August 2018 to July 2021
Supervised daily operations and supported team members to ensure smooth and efficient shifts. Handled opening/closing duties, delegated tasks, resolved customer issues, and maintained a clean, safe work environment while meeting company standards.
Education
Alfred Bonnabel High School-Kenner, LA
August 2017 to May 2021
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