Sales Representative Customer Service

Ellis Pierre

Miami Gardens, FL

***********@*****.*** 786-***-****

Work Experience

Merchandiser/Warehouse Selector

HGA Quest - Miami, FL

January 2010 to Present

Communicated and implemented change as directed. Established, maintained and promoted high stan Managed inventory accuracy through monitoring of daily warehouse activities; cycle counts, stock take Constantly planned out all warehouse resources and activities in relation to company objectives and se Ensured that workplace's health and safety requirements are met and took responsibility for the securi Made plans to develop warehouse staff by internal/on-job training. Planned, organized and controlled warehouse operations. Changed store display to reflect inventory changes and maximize customer shopping experience. Read and executed planograms to reset merchandise. Managed and supervised a team of 5.

Warehouse/Sales Representative/Stock Clerk

Tee N Things Screen Print - Miami, FL

September 2000 to June 2005

Greeted all customers professionally and maintained a clean, professional appearance. Delivered exceptional customer service per operations standards. Ensured store remained clean and displays were neat and orderly. Monitored and controlled profitability objectives per company budgets. Followed proper return and refund procedures.

Processed all inbound merchandise, in-store price changes, and inventories. Opened and closed the store and upheld company policies. Handled temperature-sensitive merchandise and rotated stock appropriately. Education

Bachelor of Science in Criminal Justice

Florida Agricultural & Mechanical University - Tallahassee, FL 2009

Skills

• Forklift Operator (5 years)

Additional Information

Articulate, flexible, self-starter, motivated leader. Strong sales skills and communication (written and oral). Resourceful in completing projects and meeting deadlines. Advanced understanding of work processes and technical instructions. Computer proficient: Microsoft Windows, Office (Word, PowerPoint, Outlook), Internet Explorer. Professional etiquette and work ethic.

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