Customer Service Desk Receptionist

Mehedi Pavel

917-***-**** ************@*****.***

Objective

Dedicated accounting student at Hunter College with strong performance in core accounting courses and 3+ years of customer service experience. Proficient in Excel, Google Workspace. Seeking finance-related roles such as bank teller positions or desk receptionist roles to apply my customer service skills and accounting knowledge.

Education

Hunter College – CUNY, NY May 2026

Bachelor of Science in Accounting

Professional Experience

Dunkin' Donuts, Brooklyn, NY

Barista April 2021- May 2024

- Delivered friendly service to 300+ customers daily

- Handled $2,000+ in daily transactions and trained new employees

Science Skills Center High School, Brooklyn, NY

Academic Tutor & Assistant Dec 2019 – May 2020

- Tutored 30+ students in chemistry and improved class test scores by 15%

- Collaborated with educators to grade assignments and make class learning more engaging

Skills

Technical: Microsoft Excel, Word, PowerPoint, Google Workspace, Financial Statement Preparation

Languages: Fluent in English, Bengali, Urdu; Basic proficiency in Spanish

Soft Skills: Communication, Teamwork, Problem Solving, Time Management, Client Service

Certifications

- Introduction to Customer Service Excellence – Alison (CPD Certified)

- Professional Receptionist Essentials – Alison (CPD Certified)

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