Markita Shaw
Charlotte, NC *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
RPC Sorter
Amazon Cle2 Fulfillment Center-Charlotte, NC
February 2023 to April 2025
• Maintained a high level of accuracy in sorting, inspecting, and repackaging returned items
• Utilized handheld scanners and computer systems to track inventory and update records
• Collaborated with team members to meet daily picking and packing targets
• Ensured proper labeling and documentation of returned items for efficient processing
• Identified damaged or defective products during the inspection process, initiating appropriate actions for resolution
Warehouse Worker
HMSHost-Charlotte, NC
August 2018 to February 2022
• Receiving and documenting merchandise for delivery or return.
• Keeping an inventory of all merchandise entering or exiting the warehouse.
• Identifying any missing, lost or damaged materials and immediately notify the supervisor.
• Ensuring that all the merchandise is safely and securely packed and labeled for shipping.
• Managing all merchandise with appropriate care.
Direct Support Professional (DSP) on call
REM WISCONSIN-Madison, WI
February 2015 to June 2017
• Assisting clients with daily personal tasks, including bathing and dressing
• Completing housekeeping tasks such as vacuuming, washing dishes and tidying
• Helping plan client appointments and organize a schedule
• Organizing with transportation arrangements to appointments
• Shopping for groceries and preparing meals that meet specific client dietary needs
• Encouraging client engagement in social networks and communities Booth Dispatcher
University of Wisconsin–Madison-Madison, WI
February 2014 to August 2015
The Booth Dispatcher serves as a point of contact for customers to address and resolve issues
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Transportation Services is responsible for the coordination and administration of all transportation- related services for the UW campus community
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Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options
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Serves as a point of contact for current and potential customers to address and resolve issues, provides information, and processes transactions in accordance with institutional policy Resident Assistant Manager
PORCHLIGHT INC.-Madison, WI
February 2012 to June 2015
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
• Maintain open communication with Property Manager and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
• Enforce policies of the community.
Cafeteria Worker
FOOD SERVICE PROFESSIONALS(FSP)-Chicago, IL
August 2009 to November 2011
• Clean and sanitize work areas. equipment. utensils. dishes. or silverware.
• Store food in designated containers and storage areas to prevent spoilage.
• Prepare a variety of foods. such as meats. vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
• Take and record temperature: of food and food storage areas such as refrigerators and freezers.
• Wash. peel. and cul various foods. such as fruits and vegetables. to prepare for cooking or serving.
• Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
• Receive and store food supplies. equipment, and utensils in refrigerators, cupboards, and other storage areas.
• Assisi cooks and kitchen staff with various tasks as needed. and provide cooks with needed items. Education
High school diploma
King College Prep High School-Chicago, IL
September 1998 to June 2002
Skills
• Senior Care
• Medication Administration
• Writing Skills
• Microsoft Word
• Leadership
• Laundry
• Restaurant experience
• Cashiering
• Medical Records
• Cleaning
• Typing
• Janitorial experience
• Kitchen Experience
• Computer skills
• Caregiving
• Heavy lifting
• Employment & labor law
• Nursing
• Hotel experience
• Dementia Care
• Hospital experience
• Vital Signs
• Home Care
• Housekeeping
• Cooking
• English
• Alzheimer's Care
• Guest Services
• Customer Service
• Customer service
• Food Service
• Food Preparation
• Cash handling
• Order Picking
• Meal Preparation
• Patient Care
• Clerical experience
• Hospital Experience
• Dietary aide experience
• Nursing home experience
Certifications and Licenses
First Aid Certification
State Tested Nursing Assistant
CPR Certification
Food Handler Certification