Customer Service A Full-Time
Resume:
Ebony Webber
Kings Mountain, NC
***************@*****.***
Reliable individual seeking a full-time permanent 1st or 3rd shift position utilizing my skills and experience. I welcome an opportunity to become a valued member of your Team. Detail oriented, good organizational, and time management skills Excellent customer service skills
Ability to follow instructions, work orders, specifications, etc. Ability to work in a team or with little to no supervision Enjoy motivating team members
Eager to learn new processes and procedures
Work Experience
Team Member
Beverly Knits Inc-Gastonia, NC
Present
Creel and run 3 lines
Project remodel
Anderson Merchandisers-Kings Mountain, NC
July 2023 to November 2023
We were involved with the process of improving broken, damaged, or outdated structures at Walmart. We also went by blueprints, and mod sheets.
Weaver Operator
STI-Kings Mountain, NC
May 2017 to July 2022
Creel hand: located materials (yarn(s) required for loom, returned spools to warehouse when process was completed
Machine operator (promotion): ensured correct yarn spools were distributed, and yarn was hung according to work order, placed sticker(s) on job once completed Performed additional job duties if needed
Assisted co-workers during any down-time
Complied with company safety policies and procedures Packer
Dole Fresh Vegetables Co-Bessemer City, NC
August 2014 to June 2016
Loaded materials and products into package processing equipment Inspected packaged products, removed packages that showed damaged, disposed of according to production process
Recorded products, packaging, and order information on specified forms or in database Inspected containers, materials, and products to ensure that packing specifications were met Measured, weighed, and counted products and materials Assisted team members if time allowed
Cleaned containers and work areas, using cleaning solutions and hand tools Cashier
Ingles'-Bessemer City, NY
October 2013 to August 2014
Greeted customers checking-out; operated a POS register to ring up items: handled cash, credit and debit card transactions, EBT purchases, and coupons Processed returns and exchanges of merchandise, which included inspecting whether the items are in good condition and using the correct procedures for cash, credit cards, or other types of payment Answered customer inquires and provided information about the store's procedures and policies Assisted customers when signing up for store rewards program Counted register at the beginning and end of shift Education
High School Diploma
Bessemer City High School - Bessemer City, NC, US
Skills
• Shipping & Receiving
• Communication skills
• Time management
• Merchandising
• Cash register
• Cash handling
• Load & unload
• Manufacturing
• Project leadership
• Problem management
• Leadership
• Team management
• Heavy lifting
• Customer service
• Budgeting
• Project management
• Driving
• Sales
• Packaging
• Warehouse Experience
• Forklift
• English
• Fiber splicing
Certifications and Licenses
Driver's License
Assessments
Forklift safety — Proficient
January 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Home health aide skills — Proficient
May 2023
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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