Amber Caskey
I Strive for Success in Everything I Do!
Charlotte, NC 28214
*****.*******@*****.***
EXPERIENCE
Osborne Plumbing and Drain - Office Administrator
July 2017 to Present
Answer multi-line telephones, schedule customers for their plumbing needs, type up invoices, collect payment over the phone, enter information into QuickBooks as needed. Scan and attach documents to the correct invoice. Keep record of taxes and income daily, weekly and monthly. File paperwork, run errands or work in the field when necessary. Advance Auto Parts - Sales
September 2020 to May 2021
Answer phones, greet customers, look up parts, pull parts, change batteries, complete required planograms, stock the store front and back. Chicken King Belmont, NC —Store Manager
May 2017 - May 2018
Handled cash in a fast paced environment, took customer's orders either face to face or called in. Cleaned to health inspections requirements. Served customers with the service that they loved and expected. CLT Express — Dispatcher
January 2016 - July 2016
Answer multiple telephone lines, dispatch limousine drivers, clean the office, track flights, input reservations into the computer, clean the vehicles when needed.
Hope Psychiatric, LLC— Receptionist
September 2014 - January 2016
Checking patient's insurance by calling insurance companies or using the computer to look on their website. Schedule patient appointments. Make reminder calls. Check voice messages and return phone calls. Take messages to go over with the doctor. Medical coding and Billing ICD-9 codes. Type up letters, send medical records. Handle cash daily. Pulling and filing charts for the next day. Read urine drug screens. Making sure everything is entered accurately into the computer such as medications, the correct billing code, and copayments.
Objective
1. To be successful in
everything I strive for
because life is what
you make it.
2. Be the best that I
can be.
3. Make sure the job
is done completely
and efficiently.
Skills
1. I know how to treat
customers the proper
way and make sure
they are happy with
the service that they
receive.
2. I am a people pleaser,
but not to the point of
interfering with my
work.
3. I am very good with
customers face to
face; via telephone; or
email.
4. I am very
independent and love
working on my own; I
also like working as a
team and I am a team
player.
5. I can type at least 6o
wpm and I am very
computer efficient.
6. I can multitask and
love doing it because
it helps me stay busy
7. I am very reliable and
trustworthy.
8. I am a certified
Emergency Medical
Technician -
Paramedic (EMT-P)
Wix Affinia (Adecco) — Production Line
July 2014 - September 2014
Work in a fast paced environment boxing air filters, paying attention to detail. Meeting quota of 10,000 packages a night. Clean Krispy Kreme —Team Member
February 2010 - May 2014
Satisfy the customers' needs and make sure they are always happy; make sure the proper cleaning is done on a day to day basis; stock the proper things; process (decorate) the doughnuts to corporate standards; greet the customers and treat tirem with respect. Supervisor experience. Catawba Heights Baptist Church Daycare —4 yr old Teacher May 2009 - January 2010
Teaching children the basic learning tools, for example read, alphabet; also to teach them respect. I made sure the kids were well taken care of in the afternoon. I made sure they ate their snack and I also came up with creative ideas to teach the kids many different things or just to have fun. Cleaning was very big in the daycare.
Carillon Assisted Living — Server / Dishwasher
February 2007 - May 2009
Serving the elderly their proper mea-ls. Cleaning played a big role in this position. Dishwashing duties were to make sure the dishes were clean and that they were cleaned properly and that the food that was left over was disposed properly.
EDUCATION
● Gaston College-Dallas, NC
Associates Degree in Applied Science graduated 2014 (Paramedic)
● East Gaston High School - Mt. Holly, NC
High School Diploma graduated in 2009
LANGUAGES
1. English
2. Very little Spanish
REFERENCES
● Tina Brennan
Known for ten years
● Dianna Forsythe
(7o4)-s1s-s677 LPC
at Hope Psychiatric
supervisor) .
● Bill Faust
Paramedic Teacher at
Gaston .
● Janet Brown
704-***-**** GM
at Krispy Kreme .
● Tesla Hayes
(1O4)-249-0325
Known for ten years