Employee Relations Case Management

Alvin “Jay” Paige Jr.

Carrollton, GA ***** 770-***-**** *****.*******@*****.***

Professional Summary

Employee Relations Leader with a strong background in managing complex investigations, supporting compliance hearings, and designing training programs. Proven ability to advise senior leadership, influence policy, and strengthen organizational culture through conflict resolution and data-driven strategies. Seeking to leverage over 5 years of progressive HR and ER experience in a management role to enhance employee engagement and reduce organizational risk.

Key Skills and Abilities

- Employee Investigations & Case Management (HR Acuity)

- Conflict Resolution & Risk Mitigation

- EEOC/DOL Hearings & Appeals Support

- Training Design & Facilitation

- Policy Development & Compliance

- Stakeholder Communication & Reporting

- Data Analysis & Trend Identification

- Software Proficiency: HR Acuity, Microsoft Suite

- Six Sigma Yellow Belt Certified

Professional Experience

Employee Relations Sr Specialist Tanner Health March 2023 – Present

- Lead complex investigations involving harassment, discrimination, and policy violations, producing formal reports and legal-ready documentation.

- Serve as trusted advisor to senior leaders on employee discipline, compliance risks, and performance matters.

- Deliver organization-wide anti-harassment and compliance training, improving policy awareness.

- Analyze ER trends using HR Acuity, providing actionable insights to executive leadership.

- Recognized SME in Just Culture, driving accountability-based performance discussions. Sr. Account Manager ESS July 2021 – March 2023

- Managed performance and ER matters for 300+ employees across multiple school districts.

- Handled sensitive complaints, conducted root-cause analysis, and coordinated with legal/compliance teams.

- Collaborated with executive leadership to enforce consistent disciplinary actions.

- Led onboarding and benefit enrollment sessions, reducing first-year attrition. Staffing Business Specialist Peak Workforce Solutions Nov 2020 – July 2021

- Conducted reference, drug testing, and background checks on applicants.

- Delivered policy and benefits education during onboarding.

- Fostered a safety-first environment and improved employee retention through engagement.

Education

B.S. in Business/Human Resource Management, Capella University – Summa Cum Laude (4.0 GPA)

• President’s List (2018–2021) Member, Delta Mu Delta & NSLS SHRM Student Chapter Certifications

- Six Sigma Yellow Belt

- HRCI Certificates in:

• Diversity & Inclusion in HR

• Inclusive Culture, Leadership, Engagement & Development

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