Social Media Network Operations

Delvric Tezeno

**.******@*****.*** 832-***-**** San Antonio, TX

https://www.linkedin.com/in/delvric-tezeno-06495635/ SUMMARY

Seasoned IT professional with over 13 years of experience, including 8 years in team leadership roles. Adept in technical leadership, network operations, and system performance enhancement. Skilled in managing teams, driving operational efficiency, and implementing agile methodologies. Seeking a Network Operations Center Manager role to leverage leadership expertise in driving technological innovation and operational success. WORK EXPERIENCE

Unfiltered Love LLC (Remote)

Community Manager 2020 - Present • Launch and manage community initiatives that result in a 30% increase in active community members. • Facilitate engagement through various platforms, achieving a 25% rise in social media interactions. • Analyze web traffic and social media campaigns using KPIs, contributing to a 20% growth in online community engagement.

• Implement feedback analysis procedures, leading to a 15% improvement in response times and community satisfaction.

Creative Platform (Remote)

Senior Developer 2019 - 2022 • Led a team of developers to enhance collaboration, achieving a 30% increase in project efficiency. • Developed innovative features that contributed to a 25% increase in user engagement.

• Implemented agile methodologies, which reduced project delivery times by 20%.

• Worked with the CTO to optimize the technology stack, improving system performance by 15%. SBA

Customer Service Representative (Remote) Mar 2020 - Jul 2020 • Addressed and resolved customer issues effectively, ensuring thorough understanding of Medicaid benefits to guide informed decision-making.

• Enhanced customer satisfaction by attentively listening to needs and providing tailored information and solutions.

• Managed and updated customer accounts accurately, while delivering prompt and courteous service to minimize wait times.

Indie Brokers (Remote)

CTO for Web 3 Development 2019 - Present • Directs technological transformation, enhancing system performance by 20%.

• Leads adoption of decentralized technologies, increasing development efficiency by 15%. • Integrates blockchain solutions to achieve a 12% reduction in transaction processing times. True Believers Fitness

Master Personal Trainer (Remote) 2011 - 2019 • Developed personalized workout and nutrition plans tailored to individual client needs, ensuring a comprehensive approach to health and fitness objectives.

• Led personal and group fitness sessions, incorporating injury-preventive advice and exercise modifications to cater to clients with varied physical limitations.

• Instructed clients on wellness topics including nutrition, stress management, and ergonomics, contributing to their overall understanding of a healthy lifestyle.

• Created and executed innovative fitness programs to maintain client engagement and motivation, while fostering a safe and inclusive exercise environment.

EDUCATION

Willowridge High School

High School Diploma

Eastern New Mexico

University College

Blinn College

College

Kenzie Academy

Tech School

SKILLS

Houston, TX

2001

Portales, NM & Roswell, NM

200

3

Brenham, TX

2004

Online

2020

GitHub Bot • Full Stack Developer • Discord Server Organizer • Google Suite • Microsoft Suite • Communication

• Leadership • Adaptability • Collaboration • Problem Solving • Problem-solving • Team Management • Strategic Planning • Networking

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