Data Entry Customer Accounts

CURRICULUM VITAE

Madhavan .M

Mobil+91-735*******

E-mail:************@*****.***

OBJECTIVE

To work in an organization that has a highly dedicated & professional environment and to enhance my career.

Academic Qualification:

B.E in Electronics & Communication – Percentage: 58.5 % (2002-2006) Raja College of Engineering & Technology (Anna University,Chennai) WORKING EXPERIENCE :

Organization : RELIABLE DATA SERVICE Pvt Ltd

Designation : Process Associates

Period : Nov 2019 – AUG 2024

Location : Chennai, Tamil Nadu

ROLES AND RESPONSIBILITIES :

• Handling the customers different Types of YES Bank Accounts on online.

• Handling and verifying the customer records along with EXCEL on online.

• Managing and sending if any queries in various Customer Accounts with my team and finding the solution on customer accounts.

• Instant opening on Customer Accounts in online.

• Move the customer Accounts on online for further process. Organization : ISOLVE SERVICES PVT LTD

Designaion : Backened support Executive

Period : July 2012 - Aug 2017

Location : Chennai, Tamil Nadu

ROLES AND RESPONSIBILITIES :

• Managing the data entry records and operations.

• Quality verifying the data entry fields.

• Cross checking of each and every data with applications and make neccessary correction in p4ocess if any mistaken has found.

• submited the complete corrected project module to my TL and helps with my TL for further process.

Organization : ITREK INFOSYSTEMS PVT LTD

Designation : Customer Support Engineer

Period : Dec 2006 – Mar 2011

Lcation : Chennai, Tamil Nadu

ROLES AND RESPONSIBILITIES :

Serves as a basic point of contact for customers with complaints, queries, request, feedbacks etc.,

Prepares daily reports on the daily activities of Customer Care team.

Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner.

Develops as well as maintains the relationship with external parties.

Responsible for proper scrutiny and recording of the complaints received from customers.

Conducts research and complies answers for informational request from external customers.

PROJECT DETAILS:

Universal Serial Bus Mass Storage System (USB)

The USB device is like a HUB and it is very small in size. It is plug and play device. We can store large number of data or information by using this device. It is more flexible and comfortable device .More securable and safety than other device. It occupies only a small space for storing large number of data.

Personal Skills:

• Quick learner with ability to grasp new technologies, software & hardware.

• Exceptional communication skills and quick adaptability to any given environment.

• Energetic and self – motivated team player.

• Flexibility in adjusting to the environment.

Personal Details: -

Father’s Name : S.Muniyan

Date of Birth : 03.09.1983

Sex : Male

Marital Status : Married

Language Known : English, Tamil

Communication Address : No. 4/9 Annai indira nagar 2nd street Madukkarai road, Sundarapuram, coimbatore.

DECLARATION

Hereby I declared that all the above-mentioned information are true to best of my knowledge.

Date:

Place: Coimbatore.

(M.Madhavan)

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