Retail management

Ronald Swithenbank

Spartanburg, SC 864-***-**** **********@*****.***

LinkedIn: linkedin.com/in/ronald-swithenbank-819134244

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Customer service leader with over 30 years of experience in retail operations, team leadership, and customer satisfaction. Proven record of accomplishment driving sales growth, managing multi-unit operations, and fostering high-performing teams. Committed to delivering exceptional service and operational excellence.

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Colorado Technical University

Bachelor of Science in Business Administration July 2025-Present

Colorado Technical University

Associate Degree in Business Administration June 2021-October 2024

East Burke High School

High School Diploma, 1979

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District Manager - District 52GPM Investments LLC April 2014 - March 2021

- Oversaw operations for 10 retail locations, ensuring consistent performance and compliance.

- Drove sales growth and improved profitability across the district.

- Recruited, hired, and trained store managers and associates.

- Managed payroll, budgets, and weekly reporting to regional leadership.

- Resolved customer issues promptly, maintaining a 100% satisfaction focus.

Store Manager

GPM Investments LLC October 2006 - April 2014 Zebulon & Benson, NC

Directed daily store operations, aligning with corporate goals and budget targets.

Led hiring, onboarding, and training for new team members.

Maintained accurate payroll and financial reporting, including bank deposits.

Recognized for consistently exceeding sales and service expectations.

Ronald Swithenbank

Spartanburg, SC 864-***-**** **********@*****.***

LinkedIn: linkedin.com/in/ronald-swithenbank-819134244

Awards

Recognized by regional and divisional managers for outstanding sales performance and customer service.

Member, National Society of Leadership and Success.

Member, Delta Mu Delta Honor Society (Pi Gamma Chapter, CTU)

Veteran, United States Army

Skills

Retail & District Management

Customer Service Excellence

Team Leadership & Training

Budgeting & Payroll Management

Microsoft Office 365 (Outlook, PowerPoint) Zendesk Support Software

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