Sales Floor Customer Support

Alan Alvarez

San Francisco, CA 559-***-**** **********@*****.***

WORK EXPERIENCE

Moby Dick Bar — Door and Barback July 2024 - July 2025

● Maintain A.B.C. certification (valid through 2027)

● Verify I.D.s to prevent underage drinking and ensure compliance.

● Communicate with every guest and colleague to promote bar safety.

● Support bar operations through cleaning, restocking, and assisting

bartenders.

PaperSource — Sales associate August 2024 - PRESENT

● Greet customers, address their needs, and provide product information.

● Follow corporate guidelines to deliver excellent customer support

● Stock sales floor, unbox shipments, clean and organize the store.

Zasta Studio — Manager December 2022 - May 2025

● Greet customers and inform them about Zasta's sustainable fashion

practices.

● Organize and steam merchandise, maintain sales floor and fitting rooms.

● Track inventory using an online database system.

● Handle phone calls, take messages, and respond to inquiries on behalf of

owners.

● Process shipments and returns.

Academic Tutor — TASC & Private February 2019 - December 2023

● Conducted one-on-one and in-class tutoring sessions for writing,

philosophy, social studies, science, and research.

● Served as in-class support, taking notes and facilitating communication

between students and professors.

● Provided comprehensive academic assistance including essay proofreading,

research guidance, and exam preparation

● Implemented E.A.S.E. methodology (empathy, awareness, sensitivity, equity)

to accommodate diverse learning styles.

● Documented student progress through detailed session reports for students,

staff, and professors.

● Delivered sessions via Zoom and in-person formats.

Freelance Photographer — Vintage Film October 2017 - PRESENT

● Specialize in 35mm and Polaroid photography for events, weddings, and

cultural celebrations.

● Document community events including Pride parades, conventions, and

private functions.

EDUCATION

San Francisco State University — Bachelor’s in Philosophy

August 2020 - December 2023.

GPA: 3.89, Summa Cum Laude, Dean’s list for all semesters.

ACHIEVEMENTS

Men of Color Workshop - Presented workshop on academic success strategies.

Vice President, Volunteer Club - Mobilized volunteers for environmental

cleanups, youth support programs, and animal welfare initiatives.

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