Customer Service, De escalation, Theatrics, Dancer
Resume:
DezDimona Estes
Springfield, MO *****
**************@*****.***
Work Experience
Youth Care Specialist
KVC Missouri-Springfield, MO
October 2023 to February 2025
Monitoring 12 clients, facilitating groups, activities, outside play and recreation. Passing morning, night, and PRN medications. Daily safety checks on doors, windows and property gate. Daily facilitation and delegation of cleaning responsibilities for clients. Leading shifts, documenting behaviors, de-escalating verbal and physical altercations. Initiating physical intervention for clients safety Behavioral Health Technician
Lakeland Behavioral Health System-Springfield, MO
January 2023 to October 2023
Complete 15 minute checks on multiple residents. Create and lead therapy and activity groups. Lead hygiene, dinner, med line, and bedtime for residents. Complete unit cleaning. Complete daily safety checks on doors, windows, and the outside courtyard fence. Complete vital checks, temperature checks, and body inspections. Specimen collection. Safety checks on resident belongings from admission, pass, and visitation. Handle and control unit escalation or chaos.
Food Service Assistant
CoxHealth-Springfield, MO
September 2022 to December 2022
Cleaning and upkeep of kitchen and dish area, prepping trays for patients, running carts for patients, washing, unloading, and stocking dishes. Breaking down food carts, operating trash compactor, recycling cardboard, prepping hot and cold food
Carhop
Sonic-Girard, KS
May 2022 to August 2022
Cleaning and maintaining facilities, making drinks, making ice cream, bagging and running orders, lifting up to 70 pounds in products
Work Study
Neosho County Community College-Chanute, KS
August 2020 to May 2022
Understudied my theater professor; included cleaning and renovating spaces, in depth study of lights, design, set creation, directing and producing.
Assistant Director
Just Off Broadway-Pittsburg, KS
June 2021 to July 2021
Co ran, directed, and choreographed a Jr. Musical at the Just Off Broadway summer camp for kids in 6th-10th grade. This consisted of daily warm ups, icebreakers, and theater oriented games. I also participated in Just of Broadway in 2019 as a Lead Counselor
Director
Neosho County Community College
Spring of 2021
Co directed, wrote, and choreographed multiple movement styles for an original piece. Assisted with lighting design, cast feedback, editing, and filming
Education
Some College in Theatre/General Science
Neosho County Community College-Chanute, KS
August 2020 to September 2022
Skills
• Restaurant experience
• Project Management
• Youth Care
• Art Direction
• Group Facilitation
• Applied behavior analysis
• Customer service (3 years)
• Basic math
• Behavior management (3 years)
• Kitchen Experience
• Choreography
• Cash handling
Certifications and Licenses
Handle with Care Certification
Present
Restraint training
Mandt Certification
Present
Restraint training
SCM
Present
Restraint Training
De-escalation and Evasion Training
Present
Restraint Training
BLS Certification
March 2025-March 2027
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