Medical Assistant Patient Care

NATASHA

GLOVER

470-***-**** cell

Hampton, Ga

************@*****.***

https://www.linkedin.com/in/natasha-glover-pct-cet-cpt-aos-ccma70969a174 EDUCATION

Associates of Science Pre-Nursing

South College (online) CURRENT

Associates of Occupational Studies in Medical Assisting 11/2021 Independence University

• Alpha Beta Kappa Honour Society 12/2020

• Dean's List 3/2020-8/2021

CERTIFICATIONS

• CPR/BLS/First aid and AED Expire 05/27

• TB Skin test (Minute Clinic ) Expire 05/26

• Phlebotomy (NHA) Expire 05/2027

• (CCMA) NHA Expire 08/2027

• Patient Care Technician (NHA ) Expire 05/2027

• Certified EKG Technician (NHA) Expire 05/2027

EXTERNSHIP

Wingard Urgent Care and Wellness

Peachtree City, Ga. 05/2021

• Triage

• CCMA back & front office duties

• Assist Patients /Doctor throughout the visit

• Collect co-payments/ insurance information and

new patient packets

Southwest Atlanta Nephrology

•

Promptly answered incoming calls and

scheduled office appointments.

Atlanta, Ga. 02/2005

• Front/Back office procedures

• Taking payments

• Scheduling

Richard B. Russell Federal Building

•

Answering

phones

Atlanta, Ga. 08/2004

• Filing

• Faxing and mailing

•

•

Data entry

Typing reports

WORK EXPERIENCE

PRIVATE VA CAREGIVER

Live-in Veteran Home Caregiver 12/3/2023-CURRENT

• Assist the patient in Activities of Daily Living (ADLs)

• Accompanied and maintained all doctors' appointments.

• Relayed all updates and medical results to the family.

• Advocated for my patient's needs to the VA, prescription refills, referral needs, etc.

• Live-in caregiver for a Dementia patient who required 24/7 watch.

• Maintained the household cleaning, reporting to the family on repairs. OWNER 10/2018 12/3/2023

Ergon Solutions Cleaning

• Owner & operator of a residential and commercial Cleaning company CLINICAL CERTIFIED MEDICAL ASSISTANT

Southern Regional Prime Hospital, Riverdale, GA 09/27/2021-9/21/2022

• Triaged and maintained the flow of the office.

• Maintained superb professionalism, patient confidentiality, and observed all HIPAA regulations for excellent patient care.

• Maintained balance and aided the front desk attendees with patient questions, daily tasks, patient needs, or concerns, Etc.

• Check-ins, check-outs, and collection of co-payments. Verifying insurance,

• Ordered and faxed all patient referrals to other specialties.

• Call in/ write all prescriptions needed for x- ray imaging/labs/ Occupational/physical therapy.

• Requested, maintained, and uploaded all patient documents for accurate charting.

• Assist all five doctors with their patients for the day.

• Maintained the flow of the clinic and daily schedules promptly.

• Called patients with appointment reminders and pertinent information regarding their care.

• Remove / Assist with casting and splints.

• Properly draw up and administer injections under the watchful eye of the physician.

• Removed sutures/staples for post-surgery patients.

• Applied dressing care as needed for patients.

• Filled out/provided patients with proper documentation for handicap decals, and workers' compensation for lawyers.

• Assist all five doctors (with different specialities) with anything they need during office hours.

• Relayed/scheduled surgery details for patients.

• Provided as a fill-in, back-up & floater for any area of the office that needs it.

• Stepped in as a provided Aide in every way and to all other staff, to ensure the office runs promptly and as easily as possible. ( Floater)

Home Health Aide

MDC Healthcare, Norcross, GA 04/2016-09/2021

• Monitors patient blood pressure, glucose, urine output, and medications.

• Assists patients with performing activities of daily living. (ADL’S.)

• Addresses, cleaned, and cared for any wounds found on patients. Rotate the patient every two hours. Engage in leg lifts and stretching exercises to improve mobility. Home Health Aide

Home nurse, Griffin, Ga. 02/2019-10/2020

• Monitored the patient's condition by observing their physical, emotional, and mental state.

• Updated job knowledge by participation in educational training.

• Responsible for light housekeeping, cooking, grocery shopping, laundry, and getting the patient to and from all visits.

Owner/Operator

At Your Door Cleaning Service, Riverdale, Ga. 06/2010-03/2020

• Responsible for housekeeping and laundry.

• Owner and operator of a five-star rated cleaning business with customer reviews on Thumbtack and next door.

• Scheduled customers and workers for daily cleaning schedules.

• Cleaned residential and churches

• Maintained and ordered supplies.

• Advertising for new customers.

MEDICAL ASSISTANT- Emory/Crawford Long Hospital

Peachtree Vascular Associates, Atlanta, GA 08/2005- 09/2010

• Assisted all physicians with patient care and office workflow.

• Stitch and suture removals.

• Calling in patient medications and refills.

• Obtaining surgical prior authorizations and billing and coding major insurance companies.

• Assisted the ultrasound technician.

• Transcribed reports for the office ultrasound technician.

• Performed wound care techniques by cleaning, wrapping all wounds, and wound-vac placement.

• Managed front/back office by answering phone calls, bringing patients back to rooms, faxing, scheduling follow-up appointments, and procedures. Pharmacy Technician

CVS Pharmacy, Riverdale, GA 03/2004- 08/2005

• Launched the service with a smile campaign.

• Maintained, alphabetized, and filled medication for patient pick-ups.

• Received and processed Insurance and billing from major insurance companies.

• Oversaw front-counter operations and provided impeccable customer service at the same time.

• Answered phone calls in a timely fashion.

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