Business Intelligence. Data Analytics
Resume:
Candice
DeVane
Accokeek, MD
*******.******@*****.***
linkedin.com/in/candice-devane
Data & Analytics Leader
Analytical problemsolver with 10+ years translating complex data into actionable insights for executive stakeholders. Proven record building business intelligence tools using Tableau, Power BI, R and Python; streamlining data pipelines; and guiding crossfunctional teams through digital transformation. Adept at bridging the gap between technical and nontechnical audiences, leading strategic initiatives, and driving measurable performance improvements.
Technical Skills
BI & Visualization
Tableau, Power BI, Excel (Advanced Editor/Power Query
Programming
Python, R, SQL
Data Engineering
Data wrangling, Data Validation, Documentation
Survey & CRM
Qualtrics, HubSpot (admin & reporting)
Collaboration & PM
Asana, Slack, MS Project, SharePoint, Dropbox
Productivity
MS 365, DocuSign, QuickBooks, Paychex Flex
Methods
Data storytelling, KPI design, Statistical analysis, Process automation, Project Management, HIPAA compliance
Professional Experience
Director of Operations Acorn Evaluation (Remote)
JAN 2024 – MAR 2025
Oversaw company-wide administration of Slack, Asana, Dropbox, and DocuSign, ensuring smooth system performance and efficient user onboarding.
Led HR operations, managed employee records and onboarding via Paychex Flex, and streamlined contracting processes by implementing reusable templates and e-signature workflows.
Developed a comprehensive marketing analytics framework in HubSpot, including custom KPIs and dashboards for email and social media campaigns.
Acted as a strategic partner to the CEO, driving key initiatives to scale operations and enhance the company’s reach in the Head Start community.
Also responsible for all tasks performed in the preceding Director of Analytics role.
Director of Analytics Acorn Evaluation (Remote)
NOV 2021 – JAN 2024
Managed the Analytics team and provided handson troubleshooting for Tableau, Power BI, R & Python development.
Automated intake & update process for data tools using Asana forms and workflows
Administered analytics platforms (Tableau Cloud, Power BI, Qualtrics, RStudio, PyCharm); enforced HIPAAcompliant datadestruction protocols for client data.
Enhanced the HubSpot CRM schema by integrating publicly available Head Start program data, resulting in improved data integrity and more precise targeting in outreach campaigns.
Also responsible for all tasks performed in the preceding Data Analyst role.
Data Analyst Acorn Evaluation (Remote)
JUL 2021 – NOV 2021
Developed analytics solutions for Head Start programs using Tableau, Power BI & Excel; connected and transformed data via Power Query and Python/R scripts.
Identified trends, anomalies, and outliers in program data and reported findings to internal consultants supporting Head Start clients; developed custom tools in response to client-specific requirements.
Designed staff surveys in Qualtrics, exported data, and built external reports that highlighted actionable insights.
Supported HubSpot account setup and designed the database schema to align with organizational needs and Head Start program structures.
Contractor NexTier Innovations (Remote)
JUN 2020 – AUG 2020
Create interactive dashboards from raw data enabling stakeholders to make realtime, datadriven decisions; standardize KPIs and visualization templates across client portfolio.
CEO / Franchise Owner Proverbs Wisdom, Inc.
– Sylvan Learning Center
JUN 2016 – JUN 2020
Grew student retention 75% through datadriven process optimization and staff enablement.
Migrated business operations to Microsoft 365; established metricstracking culture across marketing, finance, and student success functions.
Produced and tracked budgets, profit and loss statements, and balance sheets using QuickBooks.
Analyzed expenses to maintain low operating costs and support financial sustainability.
Directed marketing campaigns and leveraged analytics to guide decision-making and optimize outreach.
Manager, Spectrum Policy Intelsat Apr 2015 – Apr 2016
Spectrum Strategy Engineer Intelsat May 2012 – Apr 2015
Capacity Management Engineer Intelsat Jun 2009 – May 2012
Systems Engineer Aurora Sciences Oct 2006 – Jun 2009
Project Engineer International Paper 2005 – 2006
Condensed early engineering roles; detailed history available on request.
Education
MBA, American University – Washington, DC Dec 2014
BS, Electrical Engineering (Communications) Minor: Mathematics – Virginia Tech – Blacksburg, VA Jun 2005
Professional Development
IBM – Introduction to Data Science • StanfordOnline – Relational Databases & SQL • HarvardX – Data Science (R Basics, Visualization, Probability)
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