Customer Service Sales Associate

MERCI JAMISON

301-***-**** *************@*****.*** NW, Washington, DC

PROFESSIONAL OVERVIEW

Motivated and detail-oriented student with strong organizational, interpersonal, and customer service skills.

Eager to contribute in a dynamic environment and grow professionally.

WORK EXPERIENCE

WC Smith - Resident Services Associate (Jan. 2024 - Aug. 2024)

* Delivered exceptional customer service daily.

* Efficiently managed mail and luggage deliveries.

* Handled interactions and responded to inquiries.

* Resolved 90% of concerns on first contact, boosting satisfaction.

Nationals Park - Server Assistant (Mar. 2024 - Oct. 2024)

* Assisted servers during game days and events with food and beverage delivery.

* Maintained cleanliness and organization of serving areas.

* Provided prompt and courteous service to enhance guest experience.

Aldo - Sales Associate (Jul. 2022 - Dec. 2022)

* Guided customers on footwear selection and styling.

* Maintained store inventory and cleanliness.

* Processed transactions and managed returns.

* Consistently exceeded monthly sales targets.

Top Golf - Food Runner (May 2021 - Oct. 2022)

* Responsibilities included delivering food orders from the kitchen to customers' tables rapidly and accurately.

* Maintained the cleanliness of the expo line, organization of order tickets, and communicated effectively with othe

* Performed other duties as assigned.

DC Summer Youth Employment Program (SYEP) - Photography Assistant (Summer 20XX)

* Maintained photography site cleanliness and organization.

* Assisted guests and promoted services.

EDUCATION

Eastern High School

High School Diploma - August 2023

SKILLS

* Excellent customer service and communication

* Strong organizational and multitasking abilities

* Inventory management

* Cash handling and point of sale (POS) systems

* Team collaboration and reliability

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