Customer Service Specialist

Javari Joyner

252-***-**** « **************@*****.*** « Rocky Mount, NC

Summary

Dynamic Customer Service Specialist with proven experience in delivering exceptional service and resolving inquiries

effectively. Dedicated to enhancing customer satisfaction and fostering positive relationships through professional

communication and adaptability.

Professional Experience

Server/Customer Service Feb 2024 - Jan 2025

Pizza Inn Rocky Mount, NC

Skills

Took orders and served food and beverages, ensuring all customer inquiries were addressed promptly and

accurately

Handled cash register transactions efficiently, managing payments and resolving customer complaints to

enhance satisfaction

Maintained compliance with safety standards, including sanitation of dining areas, dishes, and restrooms

Executed inventory checks and control, ensuring stock levels met demand and were accurately recorded

Optimized the dining experience through effective communication, ensuring customer service was

consistently satisfactory

Developed in-depth knowledge of menu items, including ingredients and potential allergens, to provide

accurate and helpful information

Contributed to team success by setting up tables and preparing for service, as well as assisting in the

training of new servers

Lifting and moving store merchandise of over 50+ pounds

Customer Inquiry Assistance e Communication Skills e Inventory Management

Issue Resolution e Customer Experience e Sanitation and Safety Compliance

Order Processing Management e¢ Onboarding and Training

Product Information Provision ¢ Adaptability Support

e Cash Handling

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