Data Entry Assistant

Maneesh Pangasa

**** * ********** *** ****** AZ *5705

Tel.: 928-***-**** email: *******.*******@*****.*** Linkedin.com/in/maneeshpangasa Twitter.com/maneeshpangasa Professional Experience: 2006 – Present

Objective:

Seeking the position Virtual Data Entry Assistant where I can utilize my:

Passion for use of Information Technology in solving business problems;

Experience in Customer Relations Management

Interests in keeping pace with latest developments in Information Technology, and Media

Bachelor’s Degree in Political Science / History (minor);

Exceptional written, oral, and interpersonal skills

Strong documentation skills, basic knowledge of computer hardware, experience with computer operating systems -Windows and Mac.

Professional experience in customer service and experience assisting members of prescription drug plans at ExpressScrpts and CVS Caremark with drug coverage/plan design education and pharmacy benefits – servicing Insurance Specialist calls Educational Qualifications:

Professional Courses: TV Production; Microcomputers Install & Support; Journalism; News Writing; Computer Security; Intro to Law

BA (Political Science) University of Arizona May 2006 AA (Political Science) Arizona Western College July 2004 Account Executive at Connexus Resource Group – Allied Elite Financial (June 2025 to present)

Reaching out to prospective leads to book appointments on behalf of Allied Elite Financial

(AEF) to book appointments with financial advisors. Patient Care Advocate at Alorica (Mar 2019 to June 2025)) Assisting ExpressScripts members of commercial plans with questions pertaining to drug coverage (copay, coinsurance mail vs retail benefits etc) processing refills and checking Rx status; when required transferring appropriately for consultation questions; supervisor requests; pharmacy help desk etc. Pharmacy Technician Trainee at Concentrix/Convergys (February 2016 to Mar 2019) Assisting Walgreens customers with prescription refill requests (i.e. order placement) new Rx requests and order status inquiries.

Customer Care Representative Convey Health Solutions (Aug 2014 to Feb 2016): Assisting members and potential members of CVS Caremark Prescription Drug Plans for:

• Enrollment and Pre-enrollment; requesting general plan information and/or a plan information kit to review; once a beneficiary has chosen a plan to enroll in assist in completion and submission of said request

• Health care management including prescription mail services, order placement, order status inquiries, order processing and fulfilment, clarifying plan details, etc.; questions about drug copays and

• Premium billing and related inquiries.

Maneesh Pangasa 07-15-2025 Page 2 of 2

Executive Assistant Productive Systems (Since 2008): Providing executive assistance in data entry, data validation, data analysis and developing reports using MS Office. Projects handled thus far include optimization of resources for Yuma Anesthesia Medical Services at Yuma Regional Medical Center and Managing website for Law Office of Monika Sud Devaraj. Examiner.com (2010 to Aug 2015):

Free lance publishing as Yuma Culture & Events Examiner Arizona Western College (2011-2013):

Providing executive assistance in terms of user account access management at AWC Information Technology Services, teaching orientation course online Assisted in teaching Graphics Design and run Computer Lab. Working with Career Development Center

Law Offices of David J Hossler (2010):

Provide assistance in Internet research, data maintenance and updating records; organizing files

The Yuma Sun (2006 – 2013)

Have written occasionally on various topics; Internship with Editorial Department

(2009)

Law Offices of Monika Sud Devaraj in Phoenix AZ (2008-2014): Providing help in Internet research and organize office files Farmers Insurance, Yuma AZ (2008 – 2009):

Help maintain database of clients for improving efficiency, and providing improved customer service

PPEP Tec High School, Somerton AZ (2006 – 2008)

Help high school students in History, Government & Geography; Review and evaluate completed work and class room management.

City of Yuma (2005 – 2006)

Political Science Internship - Developing presentation for New Employee Orientation References:

Justin Brandon-Nangle, Recruiting AppleOne 602-***-**** ********@*******.*** Pete Smolar Former Team Leader, Convergys 520-***-**** **********@*****.*** Javier Ramirez, Coworker at Convergys 520-***-**** Travis Donnelly, Technical Support Rep Intuit 520-***-**** *********@*******.*** Adan Ortiz, former Team Leader Convey Health Solutions 928-***-**** *******@**.*** Antonio Rios, Computer Technician Yuma County Library District 928-***-**** Rachit Mohindra, Product Manager at PhotoMetrics 928-***-**** ******.********@*****.***

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