Power Bi Production Support

Career Summary

Team-oriented cybersecurity specialist who brings a passion for creative problem-solving, a strong background in math and computer science, and a commitment to working effectively with diverse groups. Trilingual in English, Persian, and French.

Technology Skills

Proficient in security tools and technologies, such as SIEM, IDS/IPS, VPN, firewalls, and antivirus.

Knowledge of management of network devices - routers, switches and firewalls

Knowledgeable of implementing data encryption such as private/public key cryptography and hash function

Proficiency in data manipulation and visualization tools such as Jira, Excel, Tableau, Power BI

Knowledge of implementing port scanner such as Nmap/Angry IP on different types of OS Unix/ Windows

Proficiency in using database structure such as MySQL and Oracle

Knowledge of coding skills in a modern object-oriented language such as Python, and Java

Knowledge of using Python Pandas Library to write scripts to manipulate large database files

Advanced knowledge of statistics to collect, analyze and interpret raw data from various websites.

Professional Experience

Senior Oracle Applications Support Lead, Yankee Candle-Newell Brands, South Deerfield, MA

Jul.2022-Present

Produce effective technical design documentation using best practice development standards for EBS Oracle-Suite ERP system.

Assist in the implementation of Ariba purchased application software and integrating it with company applications, databases and technology platforms.

Responsible for supporting progress toward resolving critical production support and application enhancement requests are prioritized with the IT department.

Resolving critical production support through ticketing system ServiceNow.

• Customizes and configures workflow to allow for the integration of client/server applications.

Create and maintain reports to support data-driven decision-making.

IT Specialist, Almadan Inc, Amherst, MA

Sep.2021 -Jul2022

Assist with hardware deployment, maintenance & upgrades (PC/Workstation/Laptop)

Maintain inventory list for technology equipment

Able to install, uninstall and configure software applications

Execute back-ups of crucial records

Provide training and technical assistance to employees

Intern, Last Call Media, Northampton, MA

Jan.2021 -Apr.2021

Create Apps using Next.js framework

Deploy Web Apps in cloud-based services, and addressing security issues

Information Technology Instructor, Holyoke Public Schools, McMahon, Holyoke, MA

Sep.2020 -Sep.2021

Created curriculum for 450 students from grade 1-8

Incorporate digital technology into engaging learning activities and lesson plans for groups of up to 24 students

Remained assertive yet accessible to encourage learning

Security Analyst Intern, Paragus IT, Hadley, MA

Feb.2019 -Dec.2020

Articulate understanding of network architectures from a cybersecurity perspective

Analyze network policies as they relate to environment security

Apply industry standard network analysis tools, vulnerability scanning tools, social engineering/phishing-campaign tools and penetration procedures

Recommend internal and external defense strategies based on findings

Define and present executive summary with findings and recommendations to enhance cybersecurity in their business environments

Professional Math Tutor, Holyoke Community College, Holyoke, MA

Sep.2017 - Present

Provide one-on-one or small group tutoring to students, covering subjects such as algebra, geometry, pre-calculus (trigonometry), calculus and statistics

Assist students to solve mathematic problems and understand the logic and concept of math problems

Supplemental instructor for statistics, help students to understand subjects, how to use the graphing calculator, and how to interpret the data

Attended tutor training sessions as directed by department head

Ability to work remotely through Zoom application

Instructional Assistant, Holyoke Community College, Holyoke, MA

Sep.2016 -Sep.2018

Ensure success of students with English as a second language to understand grammar, vocabulary and course work

Education

Tech Talent South, Remote, NC

Aug. 2020- Apr. 2021

Graduate Accelerator Program Scholar,

Code Immersion (basics of full stack development), JavaScript App development, and Data Science

Bay Path University, Longmeadow, MA

Aug. 2018- May. 2020

Bachelor of Science in Cybersecurity, Major in Information Assurance, GPA: 3.7 /4.0

Holyoke Community College, Holyoke, MA

Sep. 2015- May. 2018

Associate Degree in Liberal Art, GPA: 3.7

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