Customer Service High School

Gurleen Kaur

I am a dedicated and personable individual with a high school diploma and a passion for both customer service and nail care. With experience working at Bikini Village and as a certified nail technician—both in a salon setting and from the comfort of my home—I’ve developed a strong work ethic, excellent communication skills, and a love for helping people feel their best. I’m always looking to learn and grow, and I am excited to bring my skills to a new opportunity.

Education Frank Hurt Secondary School High School Diploma Graduated: Year 2024

Work Experience

Bikini Village – Guildford Town Centre Sales Associate 2023 – 2024

Engaged with customers to help them find exactly what they needed, creating a welcoming shopping experience.

Helped with store organization, inventory management, and keeping attractive displays.

Handled transactions efficiently and supported the team in keeping the store running smoothly.

Contributed to a positive team environment with a can-do attitude and a focus on customer satisfaction.

Freelance Nail Technician (At-Home) April 2024

Offered professional nail care services, including manicures, pedicures, and custom nail art, all from the comfort of my home.

Built a loyal client base by delivering personalized experiences and consistently providing high-quality nail designs.

Stayed up to date with the latest trends in nail art and techniques to ensure my clients received the best service possible.

Supported strict hygiene and safety standards, ensuring a clean, safe, and relaxing environment for each client.

Additional Experience

BC Tiggers Soccer Club Player 2013 – 2021

Played competitively for 8 years, demonstrating dedication, teamwork, and a strong work ethic.

Developed excellent communication and collaboration skills while working closely with teammates and coaches.

Youth Soccer Coach 2021 – 2024

Coached youth soccer teams, planning and leading practices, and mentoring players to build skills and confidence.

Fostered a positive and inclusive team environment, focusing on sportsmanship, discipline, and personal development.

Strengthened leadership and organizational skills by managing team schedules, coordinating with parents, and supporting young athletes.

Skills

Customer Service: I enjoy creating positive experiences for others, whether that’s helping customers choose the right products or making sure clients leave my nail station feeling great.

Nail Care & Art: Skilled in manicures, pedicures, and creating unique nail art designs tailored to each client’s personal style.

Communication: I am a good listener and love interacting with people, making sure their needs are met, and expectations are exceeded.

Time Management: Balancing work as a nail technician and schoolwork has taught me how to prioritize tasks and manage my time effectively.

Adaptability: I am quick to learn new skills and can easily adjust to different work environments or client needs.

Reliability: Whether it’s showing up for a shift or keeping an appointment, I’m dependable and dedicated to my work.

Certifications: Nail Technician Certification – 2024 Refreshed in 2024

References Simranjit Bikini Village Assistant Manager Phone number +1-604-***-****

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