Customer Service Representative
Resume:
kistia hervey
Wichita, KS *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Monitoring Specialist/Dispatcher
ADT - Wichita, KS
October 2023 to Present
Dispatch for ADT security systems on alarms take inbound and outbound calls Lead/ Bed Board Dispatcher
St.francis touchpoint - Wichita, KS
December 2022 to August 2023
Assign rooms to housekeeper as the populate in the system to be cleaned by the housekeepers Patient Care Technician
All Saints Healthcare - Wichita, KS
February 2021 to December 2022
Care for patient, cook, clean,groom, take patient to appointments Customer Service Representative
Ascent Prostaff - Muscatine, IA
May 2022 to October 2022
Dispatch call for roadside assistance for JB Hunt for Diesel Trucks Customer Service Representative
Marriott call center - Wichita, KS
January 2022 to May 2022
Take call to book hotel room with Marriott bonvoy and also assist customer with issues due to the hotel Customer Service Representative/Call Center
Fanueil Group - Wichita, KS
December 2020 to July 2021
Answer calls and assist customers with roadside assistance I work from home Term Tech
Vermillion, Inc - Wichita, KS
January 2019 to November 2020
Assemble wire harness from beginning to end and also test harness Assembly Worker
Wesco aerospace - Wichita, KS
October 2018 to January 2019
Assemble small airplane parts and so do some quality assurance Quality Assurance
Pod Print - Wichita, KS
December 2017 to May 2018
Check documents printed off to the documents we have on file the original copy before shipping out to different companies and businesses
Operator
Johnson Controls - Wichita, KS
April 2017 to October 2017
Rework damaged a.c. units and heaters I also use power tools as power hand drills power saws i always know how to build a ac unit and heater from top to botton and also how to drain the freon from the ac units and to remove the compressors that hold it i also did assembly work building parts from scrap to fit on the units
Operator
Intrega logistics - Wichita, KS
October 2016 to February 2017
Text micro chip devices and record test results
Quaility Inspector
D.B Schenker/Lri - Wichita, KS
September 2012 to November 2015
Responsibilities
Check parts and ship orders and also inventory count parts Accomplishments
Learn different systems
Skills Used windows/database
Education
high diploma in general education
southeast high - Wichita, KS
January 1993 to December 1997
Skills
• Assembly Line
• Assembly Worker
• Quality Assurance (5 years)
• Blue print (3 years)
• Computer skills (8 years)
• Dietary Aide Experience
• Residential Cleaning
• Bookkeeping
• Laundry
• Home Care
• Cooking
• Residential Cleaning
• Caregiving
• Meal Preparation
• Residential Cleaning
• Childcare
• Senior Care
• Dispatching
• English
• Communication skills
• Data Entry
• Assembly
• Customer service
• Bookkeeping
• Clerical experience
• Supervising experience
• Quality assurance
• Computer hardware
• Leadership
• Dietary aide experience
• Cooking
• Customer service
• Quality assurance
• Hotel experience
• Microsoft Access
• Typing
• Windows
• Technical support
• Sales
• Cold calling
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