Warehouse Manager Travel Agent

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Excellent relationship-building and critical thinking skills with determined and decisive nature. Sales-oriented travel expert with excellent administration. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands- on experience in corporate travel industry. Experience

Total Novesties Decatur, GA

Warehouse Manager 06/2020 - Present

Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.

Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution. Ensured compliance with safety regulations through regular inspections, staff training, and policy updates Royal Imports Decatur, GA

Car Associate 01/2017 - 05/2020

Maximized profit margins while maintaining fairness in pricing by conducting regular market research and competitive analysis.

Utilized digital marketing strategies to promote available inventory online, reaching a wider audience of potential buyers. Contributed to team success by consistently surpassing individual sales targets and contributing towards overall dealership goals.

American Travels Decatur, GA

Travel Agent 10/2012 - 01/2017

Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Created compelling marketing materials that showcased available travel packages and promotions, generating increased interest from potential clients.

Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.

Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.

Booked and managed complex itineraries including multi-leg flights, luxury accommodations, car rentals, and organized group tours.

Utilized Sabre GDS system to streamline travel reservations, minimize booking errors, and ensure the best available rates and services.

Upsold value-added products such as travel insurance, excursions, and premium upgrades, contributing to a 20% increase in agency revenue.

Skills

Customer service, Microsoft word, Strong negotiation, Relationship Management, Upselling, Strong communication skills, Multilingual, (English, Hindi, Gujarati), Sabre GDS System Education

LD Arts college

Computer science

Poojan Sutariya

404-***-**** **************@*****.*** Lawrenceville, GA

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