THOMAS HOCKADAY
*** ***** **** **, ************, TN 38017
901-***-**** ****.***.********@*****.*** https://www.linkedin.com/in/datagenius
SUMMARY
Results-driven Data Manager with over 20 years of experience in data governance, data analytics, and database management. Expertise in designing and implementing SAS-based solutions, ensuring data integrity, and optimizing data workflows for large-scale environments. Proven ability to lead cross-functional teams, streamline processes, and deliver data-driven insights that support business objectives. Strong background in managing Big Data environments, developing automated reporting solutions, and improving operational efficiency.CORE COMPETENCIES
Data Governance & Data Management
Data Integration (ETL) & Data Quality Assurance
SAS Administration (Linux, SAS 9.4, Enterprise Guide 7.1)
Database Development (SQL Server, Oracle, Teradata)
Big Data Technologies (Hadoop, Data Lakes, Azure)
Data Profiling, Data Hygiene, and Data Matching
Team Leadership & Cross-Functional Collaboration
Automation of Reporting (Dashboards, Scorecards)
Regulatory Compliance & Data Security
Performance Optimization & System Migrations
PROFESSIONAL EXPERIENCE
Syntel / Atos / Eviden/ Accenture Contractor – Scrum Master, Progject Manager, SAS Consultant, FedEx Services
Collierville, TN April 2018 – Present
Managed and administered SAS 9.4 on Linux, optimizing system performance and ensuring data accuracy across enterprise-wide platforms.
Designed and automated ETL workflows, saving 38 recurring man-hours per week through process innovation.
Led data validation efforts and ensured compliance with data governance frameworks.
Utilized SAS, SQL, Teradata, and Oracle to extract, analyze, and report on key business data, improving decision-making processes.
Collaborated with diverse business units to streamline data pipelines and deliver comprehensive insights to senior leadership.
DexiData LLC – Consultant Collierville, TN June 2016 – Sept 2018
Spearheaded data management projects, including database design, data audits, and profiling.
Led data governance initiatives, ensuring adherence to best practices and regulatory compliance.
Delivered executive-level reports with advanced statistical analysis and competitive market research.
Developed data workflows and ETL processes, improving data accessibility for business intelligence.
ServiceMaster – Manager, Customer Data Analytics Memphis, TN April 2007 – May 2016
Led the development and maintenance of the SVM Marketing Database, ensuring data integrity and supporting advanced analytics.
Implemented data linkage techniques achieving a 96% match rate across internal and third-party datasets.
Administered SAS environments and provided user support, enhancing system capabilities and reducing downtime.
Collaborated with PhD statisticians to deliver high-quality datasets for predictive modeling and advanced analytics.
American Paper Optics – Director, Retail Marketing / Brand Manager Bartlett, TN August 2004 – April 2007
Increased product store placement by 266%, growing from 3,000 to over 8,000 stores.
Managed data-driven marketing campaigns, improving customer targeting and sales performance.
Acxiom Corporation – Database Consultant, Team Leader Conway, AR & Memphis, TN January 2000 – August 2004
Led a team of database consultants, driving data quality and optimizing client satisfaction.
Implemented data governance protocols ensuring compliance and data accuracy across projects.
TECHNICAL SKILLS
Data Tools: SAS (9.4, Enterprise Guide 7.1, SAS Management Console), SQL (SQL Server, Oracle, Teradata)
Big Data: Hadoop, Data Lakes, Azure
Automation & Reporting: Dashboards, Scorecards, ETL Workflows
Other Tools: Python, MS Office (Excel, Word, PowerPoint, Outlook)
Data Governance: Data Integrity, Security, Compliance
EDUCATION
University of Central Arkansas – Conway, AR
Bachelor of Business Administration – Business Management
MBA Coursework (32/42 hours completed)