Customer Service Pharmacy Technician
Resume:
Brittany Porciello
Guston, KY *****
**************@*****.***
Willing to relocate to: Louisville, KY - Brandenburg, KY - Elizabethtown, KY Authorized to work in the US for any employer
Work Experience
Crew
McDonald's-Brandenburg, KY
February 2025 to Present
Closing duties
Cleaning
Food preparation
Customer service
Cash handling
Stocking
Caregiver
All About Home-Brandenburg, KY
April 2024 to February 2025
Assisting residents with getting dressed, using restroom, and bathing, housekeeping, cooking, and medication reminders.
Server
Huddle House-Brandenburg, KY
February 2024 to March 2024
Greet customers, accurately take food and drink orders, suggestive selling, enter food and drink order in register, deliver food, drink, and refills, collect payment/provide accurate change, cleaning, closing duties Server
Olive Garden-Elizabethtown, KY
August 2023 to February 2024
Greeting customers, suggestive and up selling, accurate order taking, delivering hot, fresh food to guests and ensuring order accuracy, collecting payment and providing change, cleaning and stocking., opening and closing duties
Server
The Rustic Frog-New Albany, IN
June 2023 to August 2023
Take drink orders, up selling, suggestive selling, placing drink orders with the bar and delivering drinks. Wave Planner
Radial-Louisville, KY
November 2022 to June 2023
Create and release waves to production floor to meet company needs/requirements, monitor lines for jams or other issues, inventory auditing, request replenishments to pick mezz as needed, troubleshoot issues with wave picking/packing
Bartender/Server
Thorobred Lounge-Louisville, KY
August 2020 to November 2022
Customer service. Greet, suggest drinks and take drink orders, mix drinks, cash handling, tracking sales, overseeing the bar area, stocking liquor/beer and fruits, dish cleaning, key holder. Pharmacy Technician
Chewy-Louisville, KY
August 2019 to July 2020
Call center. Call veterinarians and customers when needed to obtain approvals for pets prescriptions and to inform customer of approval/denial of requests. I worked on the escalation team taking all phone calls that were escalated and working to deescalate the situation. IC Fulfillment Specialist
Radial, Inc.-Louisville, KY
May 2019 to August 2019
Troubleshoot orders and correct any problems before shipping. Audit packages and warehouse locations, maintain accurate counts of warehouse supply, basic math skills, email, RF scanner, computer skills Entertainer
Godfather-Louisville, KY
June 2014 to May 2019
Socialize and entertain customers while selling cocktails and dances. Education
BS in Human Resource Management
Western Governor's University-Remote
April 2025 to Present
Skills
• Basic Math
• Bartending
• Manufacturing
• Customer service
• Pharmacy Technician Experience
• Plastics injection molding
• Food handling
• Restaurant experience
• Food service
• Mechanical knowledge
• Upselling
• Basic life support (2 years)
• Cash register
• RF Scanner
• Food safety
• POS
• Serving Experience
• Serving
• Food industry
• Cash handling
• Sales
Certifications and Licenses
Driver's License
BLS Certification
June 2024 to June 2026
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