Systems Administrator Analyst
Resume:
ROBERT
SANDERSON
SENIOR SYSTEMS ANALYST
NERC EVIDENCE
******.*********@*******.**
m
Mechanicsville, VA 23111
CONTACT
SKILLS
• NERC CIP Compliance
Windows Operating Systems and
Server Software
•
Active Directory Management
and Group Policies
•
• Vulnerability Assessments
Change Control, Ticket Systems,
and Data Center Standards
•
• Disaster Recovery
• Network and Server Hardware
• Troubleshooting
• Windows Server Administration
• Network Administration
• Technical Documentation
• Agile Methodologies
• Help Desk Experience
• IP Address Management
• Wireless Networking
Network Security
Implementation
•
Network Virtualization
Experience
•
Efficient Systems Administrator with strong expertise in network management, server maintenance, and cybersecurity protocols. Demonstrates strong analytical skills and methodical approach to problem-solving, ensuring minimal downtime and optimal system performance. Proven ability to manage and deploy software updates, perform data backups, and troubleshoot hardware issues. Seeking role of Systems Administrator, bringing conscientious work ethic and deep understanding of IT infrastructure to support and enhance organizational operations.
PROFESSIONAL SUMMARY
Owner/Proprietor
Hanover Woodworks and Engraving, Mechanicsville, VA Senior Systems Analyst NERC Evidence
SpectraForce Contracted to Dominion Energy, Richmond, VA EXPERIENCE
June 2023 - Present
Managed the daily operations related to customer service, inventory management, and marketing.
•
Constructed custom shelving units and cutting boards according to customer requirements using standard woodworking techniques.
•
Operated equipment used in woodworking processes such as saws,
• planers, routers, jointers, sanders, and other power tools. Sourced materials from local lumbermills and crafted products sold through online mediums.
•
• Created ad campaigns utilizing product photographs and videos. Managed online media presence through various forums for customer
• engagement.
April 2017 - June 2023
Developed training materials for users on new software applications or system updates.
•
Coordinated with internal stakeholders to define scope of projects while adhering to quality standards.
•
Identified problems with existing systems and developed strategies for
• improvement or replacement.
Documented processes, procedures, workflows, diagrams, models, databases for future reference.
•
• IP Addressing and Subnetting
Systems Administrator
Collabera Contracted to Capital One, Richmond, VA Wintel Systems Administrator
Strategic Staffing Solutions Contracted to Capital One, Richmond, VA Implemented backup strategies for recovery purposes in case of unexpected outages or disasters.
•
Conducted user-acceptance tests and provided technical support for
• systems implementation.
Developed, tested, and implemented complex software applications to improve system performance.
•
Developed and implemented effective procedures to ensure compliance with all applicable laws, regulations, and standards.
•
Identified areas where improvements could be made in existing methods used for managing risks associated with regulatory compliance.
•
Drafted reports summarizing findings from compliance audits and investigations.
•
January 2015 - December 2016
• Created and maintained user accounts.
Managed user accounts and group policies, folder access, and security
• settings with Active Directory.
Installed and configured Windows Servers, including Active Directory, DNS, DHCP, and Group Policy Objects.
•
Worked closely with internal teams to provide timely resolution of escalated service tickets.
•
Tested computer hardware, networking software, and operating
• system software.
• Wrote scripts to automate system administration tasks.
• Implemented backup solutions to protect critical data assets.
• Upheld system security and administration best practices. October 2012 - April 2014
• Set up and managed Windows servers.
• Created and maintained user accounts.
Processed and reviewed problem tickets with company ticketing
• system to troubleshoot and resolve issues.
Managed user accounts in multiple domains utilizing Microsoft's Active Directory Services Interface.
•
• Wrote scripts to automate system administration tasks.
• Implemented backup solutions to protect critical data assets. Installed and configured Windows Servers, including Active Directory, DNS, DHCP, and Group Policy Objects.
•
Diagnosed, troubleshooted and resolved hardware, software, and other network and system problems.
•
Collaborated with cross-functional teams across multiple departments
• to achieve goals.
Windows Subject Matter Expert
Artech Information Systems Contracted to Capital One, Richmond, VA
• Documented project requirements, processes, and procedures. Developed project plans, tracked progress, and reported results to
• stakeholders.
June 2010 - October 2012
Developed comprehensive training programs to ensure effective knowledge transfer and successful product adoption.
•
Mentored junior team members in best practices, industry standards and technical skills.
•
Provided subject matter expertise to support development of new
• products, services and processes.
• Troubleshot network connectivity issues including LANs, WANs, VPNs. Coordinated with vendors to troubleshoot hardware compatibility issues prior to implementation.
•
Developed scripts to automate routine tasks such as OS patching and
• system maintenance.
Participated in disaster recovery planning activities by developing strategies for restoring services after an outage.
•
Resolved technical issues related to server hardware, applications, and software upgrades.
•
Installed, configured, and maintained operating systems, application
• software, and system management tools.
Managed user accounts and group policies, folder access, and security settings with Active Directory.
•
Diagnosed, troubleshooted and resolved hardware, software, and other network and system problems.
•
High School Diploma
John Randolph Tucker High School, Henrico, VA
EDUCATION
June 1989
References available upon request
REFERENCES
Radioman Third Class - USS Bremerton Space SSN 698, Pearl Harbor, Hawaii
August 1989 - August 1994
MILITARY EXPERIENCE
Contact this candidate