Customer Service Representative
Resume:
Michael Blue
Hard worker/quick learner
Prattville, AL 36067
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Perdoceo Education Corporation-Illinios
October 2022 to Present
Customer service for college students as well as new admissions. Alorica Customer Service Representative
Alorica-Montgomery, AL
April 2020 to October 2022
Take incoming calls of customers
• Provided assistance to clients
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Resolved payment and order disputes
• Provided excellent technical support
• Confirmed payments, refunds, etc.
• Taking 200-300 calls per day
Gas Leak Survey Technician
Southern Cross-Montgomery, AL
June 2019 to January 2020
Checking gas meters for leaks
Parts Room Manager
Fastening solutions-Montgomery, AL
January 2013 to January 2019
Shipping,receiving,inventory, identifying correct parts.Made sure orders were correct and complete to be shipped to customers.
Warehouse Worker/various jobs
MS Companies-Montgomery, AL
January 2011 to January 2013
Keeping inventory,quality control,inspector
Education
High school or equivalent
Billingsley high school - Billingsley, AL
September 1993 to May 1999
Some college
Skills
• Operating systems
• Manufacturing
• Order entry
• Sales
• Supervising experience
• High volume calls,call center (2 years)
• Customer call center (2 years)
• Microsoft Office
• Order Puller (5 years)
• Teaching (5 years)
• Quality Inspection (6 years)
• Shipping Receiving (5 years)
• Customer support (9 years)
• Shipping (5 years)
• Materials Handling (6 years)
• Inventory Control (5 years)
• English
• Windows
• Quality Assurance (6 years)
• Mechanical Knowledge (9 years)
• Very quick learner (10+ years)
• Warehouse Associate (5 years)
• Quality Control (6 years)
• Sales Experience (1 year)
• Typing
• General Labor (5 years)
• Technical support (1 year)
• Customer service (9 years)
Contact this candidate