NIJMEH EGAL 650-***-****
San Diego, CA *****
************@*****.***
S U M M A RY
Dedicated and experienced Certified Pharmacy Technician with over 25 years in hospital and retail pharmacy environments. Skilled in medication preparation, prescription processing, insurance claims, and automated dispensing systems. Known for efficiency, accuracy, and collaborative teamwork. Seeking a hospital pharmacy position where I can contribute my experience and continue to grow professionally.
P R O F E S S I O N A L S K I L L S
Drug Storage Procedures
Manual and Automated Medication Dispensing
Medicare and Medicaid Processing
FDA Drug Safety Guidelines
Serve Customers
Cash Register Operation
Complex Problem-Solving
Yearly Inventory
Preparing Bubble Packs
Assisting Pharmacists Labeling Prescriptions
Proper labeling procedures
Troubleshooting malfunctioning equipment
Point-of-Sale (POS) Software
Insurance Claim Processing Software
FDA and HIPAA Compliance
W O R K E X P E R I E N C E
Pharmacy Technician Aug 2015 - Jun 2024
San Mateo Medical Center County Hospital San Mateo, CA Transcribe physician orders to medication profiles & assemble orders for pharmacy review Fill initial drug order and refill supplies of medication to unit dose system Use of variety of packaging machines, labeling, and measuring devices to package/prepare drugs in unit dose, bubble packaging for long term care pharmacy and multi-dose forms
Processed insurance claims and payments for medications Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers Organized work flow in order to meet deadlines for timely completion of tasks Processed 340b billing, refilling medication robots at county jails, Use of Scriptpro robot at outpatient pharmacy Certified Pharmacy Technician Jan 2015 - Apr 2015
Zuckerberg San Francisco County General Hospital San Francisco, CA Outpatient pharmacy processing/filling prescriptions, customer service Certified Pharmacy Technician Aug 2012 - Jul 2015
Palo Alto Medical Foundation/Mills Peninsula Hospital Burlingame, CA Started as a Certified Pharmacy Technician Abstractor for Epic System software at Mills Peninsula Hospital and transitioned to a Certified Pharmacy Technician handling prescription pharmacy refill calls and fax requests for Mills Peninsula Call Center Manage outgoing phone calls to give mail order and retail pharmacies verbal prescription orders from originally prescribed medications from Mills Peninsula doctors
Managing daily patients refill requests and forward doctors messages for any emergency medication requests and changes. Certified Pharmacy Technician Aug 1997 - May 2012
Walgreens Chicago/San Carlos, IL/CA
Worked collaboratively with pharmacists in order to increase relationship sales within location Consistently exceeded expectations in order to remain in the top-tier for production with over 1000 prescriptions processed and dispensed daily
Trained over 60 employees with customer relations, data entry, and prescription decoding Repeatedly recognized for refined communication skills during high-stress situations Versatile in all retail pharmacy responsibilities including doctor release and refill acknowledgement, insurance provider claim procedures, daily inventory management, and tending to walk up and drive through and phone-in clients. E D U C ATION
Associate in Science (A.S.): Applied Science/Business Information Systems Jan 2006 Northwestern Business College IL
L I C E N S U R E / C E R T I F I C ATIONS
California State Board of Pharmacy Licensed Pharmacy Technician Certified Pharmacy Technician (CPhT) by PTCB
CPR/AED: Adult/Child/Infant Certification by American Health Care Academy R E F E R E N C E S
AVAILABLE UPON REQUEST