Customer Service High School

CURRICULUM VITAE

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NALIN RAJESH PENKAR

PERSONAL DETAILS

Permanent Address :Surya Galaxy, First Floor, Room No- 103, A Wing, Neral410101 Contact number : +91-963*******

Date Of Birth : 15thMay 1995

Nationality : INDIAN

E-mail Id :*************@*****.***

CAREER OBJECTIVE

I would like to work as a part of your organization and property to secure a challenging position in reputed organization to expand my earning knowledge in the field of food & beverage production service department which would help me for a responsible career opportunity to fully utilize my training and skills. Company growth is my growth.

EDUCATION HISTORY

Completed 10th

SCHOOL NAME : Dr. BABASAHEB AMBEDKAR VIDYALAYA .

Year of Passing :2010 -11

Percentage : 58.00 %

Completed 12th

COLLEGE NAME : MAHARASHTRA HIGH SCHOOL AND JR.COLLEGE, MAHARASHRTRA Year of passing : 2014-15

Percentage :56.20 %

Completed Hotel Management & Tourism Diploma.

COLLEGE NAME : LA SPHERE SCHOOL OF HOTEL MANAGEMENT Year of passing : 2019-2020

Percentage : 79.9%- First class distinction

Completed Professional Bartending & Mixology Course Institute Name : COCKTAILS & DREAMS ( KHAR WEST )

Year Of Passing : 2020- 2021

Grade : B +

SKILLS

Ability to work with diligent and work hard for long hours can make excellent Mocktail followed by some great Cocktails.

Understanding the regulations for Food and Beverages serving.

Welcoming and caring attitude towards customer service over 5 year experience as a BarTender along with barsupervising

Adaptability as per the personality and needs of the Customer and Guests. Able to work as a good team leader.

Basic knowledge of Microsoft World and Excel.

Professional Work Experience

Discover Resorts Neral

Joining Date :Dec 2019 – April 2020

Food and Beverage : Steward/ Senior Bartender.

Duties: Work in Restaurant for service

Morning breakfast /Lunch/High-tea/Dinner setup

Setting up the banquets for day to day events for

Events, Marriages, Pool Party’s, Business

meetings Banquet setups and table setups

Coordinating with kitchen for service on time and setting up The tables for guests for their food and drinks.

Daily inventory to be submitted to respective

manager

Obeying captains orders and managers

Making KOTs and payments from guest,

Also working with various events organization for Bar events in Resort as well as Hotels and private house parties.

Attending Bar events for knowledge for betterment and improving personal skills for service in Food and Beverages Industry.

BASTIAN BANDRA

Joining Date : 27 March 2022

Assistant Bartender

Duties:

Serving the Cocktails, wine and champagne in accordance with safe alcohol service standards

Serving guests of the bar area efficiently,and with complete knowledge of food and beverage menus .

Along side preparing daily garnishes and mis en place for smooth functioning of bar during duty hours .

Greeted and Served customers in a Professional and timely manner.

Stock and maintained sufficient level of Beverages products behind the bar to assure a smooth service period.

Greeting Guest and take Beverage orders from the Restaurant servers or indirectly.

Created Seasoned The med Cocktails and Mocktails ensuring the growth and increase in clientele by 10%.

Mixed Alcoholic and Non Alcoholic Drinks, Cocktails and Beverages as requested.

Ensuring Bar area should be fully equipped and clean and tidy.

Ensuring Bar area fully equipped for the necessary Drinks Menu.

Keeping the Bar Station neat and clean.

CILANTRO FAMILY GARDEN & RESTO BAR.

Joining Date : Feb 2023

Senior Bar Tender

MEKADA TAPAS & COCKTAIL BAR AT VASHI.

Joining Date : 18 OCT 2023.

Senior Bar Tender.

POMPA BANDRA

Bar Supervisor

Duties:

Inventory Management

Taking Bar Inventory

Upholding High Hygiene Standard

Assist Guest

Ensure Adherence To Policies And Procedure

Making Duty Schedule

Organise The Bar Under His / Her Resposibility

Supervise Bar Service .

Conduct Opening And Closing Check List

Ensure All Closing Duties Were Performed

Handle Guest Complaints .

Knowledge Of Alcohol Regulations.

I hereby declare that above information is true the best of my knowledge and belief. Yours Sincerely

NALIN RAJESH PENKAR

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