Information Technology Cyber Security

Azeem Khan

Aspiring Information Technology & Cyber Security Professional

845-***-**** *************@*****.*** Middletown, NY https://www.linkedin.com/in/azeemkhan417/ Career Summary

Customer-focused professional with 10 years of retail experience, excelling in communication, problem-solving, and multitasking. Recently trained in IT fundamentals, including software troubleshooting and network systems. Eager to apply technical skills and strong interpersonal abilities to a dynamic IT role, contributing to innovative solutions and team success. Skills

Programming Languages: HTML, CSS, Python, SQL

Software: Microsoft Office (Word - Powerpoint - Excel), Google Workspace (Docs, Slides, Sheets) Cyber Operations: Software/Hardware Troubleshooting, NIST Framework, Data Protection, Risk Analysis Professional Experience

Front Desk Staff October 2023 - Present

Planet Fitness Inc / Middletown, NY

● Regularly communicate with customers to understand their needs and provide solutions.

● Actively listen to and translate complex information into customer friendly advice.

● Communicate effectively with managers to help facilitate the gym, this ensures problems are actively addressed and resolved in a timely manner.

Intern January 2023 - May 2023

CEHC Internship / UAlbany / Albany, NY

● Worked with a team of roughly 30 people, performing technical troubleshooting and resolution. Tasks included password resets, network troubleshooting, account resets and lockouts. Encouraged cyber hygiene by emphasizing the importance of dual-factor authentication and other security best practices.

● Practiced networking issues with Cisco Packet tracer, completed a variety of assignments within the program.

Professional Development

CompTIA Security+ Certification March 2025

CompTIA

Google Cybersecurity Certification November 2023

Coursera

Education

Bachelors of Science in Cybersecurity / University at Albany August 2021 - May 2023 Concentration in Cybersecurity, minor in Emergency Preparedness & Homeland Security

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