Azeem Khan
Aspiring Information Technology & Cyber Security Professional
845-***-**** *************@*****.*** Middletown, NY https://www.linkedin.com/in/azeemkhan417/ Career Summary
Customer-focused professional with 10 years of retail experience, excelling in communication, problem-solving, and multitasking. Recently trained in IT fundamentals, including software troubleshooting and network systems. Eager to apply technical skills and strong interpersonal abilities to a dynamic IT role, contributing to innovative solutions and team success. Skills
Programming Languages: HTML, CSS, Python, SQL
Software: Microsoft Office (Word - Powerpoint - Excel), Google Workspace (Docs, Slides, Sheets) Cyber Operations: Software/Hardware Troubleshooting, NIST Framework, Data Protection, Risk Analysis Professional Experience
Front Desk Staff October 2023 - Present
Planet Fitness Inc / Middletown, NY
● Regularly communicate with customers to understand their needs and provide solutions.
● Actively listen to and translate complex information into customer friendly advice.
● Communicate effectively with managers to help facilitate the gym, this ensures problems are actively addressed and resolved in a timely manner.
Intern January 2023 - May 2023
CEHC Internship / UAlbany / Albany, NY
● Worked with a team of roughly 30 people, performing technical troubleshooting and resolution. Tasks included password resets, network troubleshooting, account resets and lockouts. Encouraged cyber hygiene by emphasizing the importance of dual-factor authentication and other security best practices.
● Practiced networking issues with Cisco Packet tracer, completed a variety of assignments within the program.
Professional Development
CompTIA Security+ Certification March 2025
CompTIA
Google Cybersecurity Certification November 2023
Coursera
Education
Bachelors of Science in Cybersecurity / University at Albany August 2021 - May 2023 Concentration in Cybersecurity, minor in Emergency Preparedness & Homeland Security