Direct Care Worker
Resume:
Mirlande Silvain
Austin, TX *****
********.*******@*.********.***
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Safe operation .
passenger transport .
passenger Assistance . helping passengers board, including those with disabilities .
Following designated routes and schedules .
Ensuring the safety and well-being of all passengers on board.
commercial driver's license .
Understanding and implementing bus safety procedures . Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Skills
Communication skills
Time management
Customer service
Patient assessment
Crisis intervention
Team collaboration, communication and project management approach that emphasizes teamwork, innovative thinking and equal participation to achieve objectives .
Documentation accuracy
Assist passengers with boarding and disembarking, especially Elderly and disabled tourists .
Maintain cleanliness of the bus and perform daily safety checks .
Active listening, patience, positivity, and paying close attention to what others are saying, both verbally and nonverbally, to understand their perspectives and needs
Try to see the situation from the other person's point of view, acknowledging their feelings and concerns .
Experience
February 2024 - July 2025
Sevitar - Austin, TX
Direct Care Worker
Provided compassionate care and support to individuals with diverse needs.
Assisted clients with daily living activities and personal hygiene tasks.
Documented client progress and reported changes in health status to supervisors.
January 2023 - July 2025
Texas Health and Human Services - Austin, TX
Transit Bus Driver
Operated transit bus along designated routes for Texas Health and Human Services.
Ensured passenger safety through adherence to traffic laws and safety protocols.
Assisted passengers with disabilities during boarding and disembarking processes.
Education and Training
June 2006
Austin Community College Austin, TX
High School Diploma
EGBI Austin, TX
Some College (No Degree) Business Economics
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