Atlassian Admin Tools Expert
Resume:
GADDE VENKATA PRAVEEN KUMAR
Email: **.********@*****.***
Hyderabad, Telangana
SYSTEM ADMIN ATLASSIAN TOOLS EXPERT CONFULENCE BITBUCKET JIRA
PROFESSIONAL SUMMARY
Experienced Jira Administrator & Atlassian Tools Expert with over 6.10 years of expertise in Jira, Confluence, Bitbucket administration, migrations, and automation. Strong background in Agile, Scrum & Kanban methodologies. Proficient in Jira customization, integrations, workflow automation, and cloud migrations, ensuring seamless project management and operational efficiency.
Experience in JIRA / Confluence / Bitbucket Administration, Analysis, Workflow-Development, Project management, agile methodologies, Collaboration tools, Continuous integration.
Leading, planning, and managing documentation projects for product releases.
Very Good Exposure in working with Continuous integration builds server configurations and management.
Expert in Migration, Upgradation, Installation, Configuration
Prepared Various Groovy & Shell Scripts
Migrated data from Jira/Confluence on prem to Atlassian Cloud/ AWS cloud
Good Experience in Data Center
Experience with developing High Level Design documents and participating in design reviews.
Performed major version upgrades for Jira and Confluence, including dependency management and compatibility testing.
Developed and implemented automation scripts to streamline administrative tasks, improving efficiency and reducing manual overhead.
Optimized permissions, workflows, and configurations to enhance usability and meet organizational needs.
Provided technical guidance for plugin management, integrations, and custom development within the Atlassian ecosystem.
Category
Skills/Tools
Atlassian Suite
Jira, Confluence, Bitbucket, Crowd
Administration
Jira Administration, Confluence Administration, Bit Bucket Adminstration
Agile Project Management
Tempo Planner, Timesheet, Xray, ScriptRunner, JQL, Dashboards
Application Support
DevOps, CI/CD, Release Management, Change Management, ITSM
User Management
Access Control, Security Compliance, License Management
Reporting & Analytics
Reporting, Analytics
Integrations & Scripting
Integrations, Scripting (Groovy, Shell), APIs (REST)
Cloud Platforms
AWS, Azure
Databases
MySQL, PostgreSQL
Version Control
Git
Operating Systems
Linux, Windows
Tools
Jenkins (having Knowledge), Tomcat, JVM
PROFESSIONAL EXPERIENCE
Cotiviti – Hyderabad Nov 2024 – Present
System Admin
Roles and Responsibilities
Managed Jira Software, Jira Service Management, and Confluence across multiple teams.
Designed and optimized Jira workflows for Agile methodologies, tracking sprints, user stories, bugs, and feature requests.
Configured Jira dashboards, filters, and reports for real-time project tracking.
Integrated Jira with DevOps tools such as Jenkins, GitHub, Bitbucket, and Bamboo.
Automated tasks using Jira Automation.
Migrated Jira and Confluence Instances from Server to Atlassian Cloud.
Managed end-to-end administration of Jira and Confluence instances, ensuring optimal performance and security compliance.
Conducted zero downtime upgrades, leveraging best practices to minimize impact on end users.
Designed and executed instance-to-instance data migration, ensuring seamless transitions while maintaining data integrity.
Performed major version upgrades for Jira and Confluence, including dependency management and compatibility testing.
Developed and implemented automation scripts to streamline administrative tasks, improving efficiency and reducing manual overhead.
Optimized permissions, workflows, and configurations to enhance usability and meet organizational needs.
Provided technical guidance for plugin management, integrations, and custom development within the Atlassian ecosystem.
Established robust backup and disaster recovery plans, ensuring minimal data loss and maximum uptime.
Led performance tuning initiatives, identifying bottlenecks and implementing solutions for enhanced system responsiveness.
Developed and maintained documentation for system configurations, upgrade processes, and troubleshooting procedures.
Collaborated with cross-functional teams to align Jira and Confluence capabilities with business requirements.
Developed groovy script to get priority scores based on the requests.
Coordinating with DevOps teams for implementing new environments for application test.
Implemented Jira, Confluence & Bitbucket in Azure.
Support client users on using Jira and Confluence for their business
Migrated from MySQL to PostgreSQL databases and maintaining application servers of all Atlassian products in AWS Cloud
Managed user permissions, roles, and security settings for multiple projects.
Customized Jira Service Management request types, SLAs, email handlers, and notifications.
Configured Confluence Spaces, Pages, and Templates for seamless collaboration.
Develop a detailed project plan to monitor and track progress.
Measure project performance using appropriate tools and techniques.
Report and escalate to management as needed.
Perform risk management to minimize project risks.
Track project performance, specifically to analyze the successful completion of short and long-term goals.
Skills: Atlassian Administrator, Jira, Workflow configuration, Permissions management, Issue resolution, Data migration, Plugin management, System administration, Backup and recovery, Troubleshooting, Documentation, Training delivery, Agile methodologies (Scrum, Kanban), DevOps practices, ITIL.
LRN Technology & Content Solutions (Mumbai)
Aug 2018 – Nov 2024
Specialist Jira / Confluence Administrator
Roles and Responsibilities
•Created and managed Jira projects, workflows, screens, and field configurations.
•Implemented best practices for Agile & DevOps teams using Jira for sprint planning and issue tracking.
•Configured Jira and Confluence instances, including installation, deployment, upgrades, and maintenance.
•Developed automation rules and streamlined workflow processes.
•Administrating the servers for the applications Jira, confluence, Fisheye/Crucible, and Artifactory ADFS to OKTA Migration
•Re-indexing JIRA on a Timely basis
•Help different teams with best practices in Atlassian tools Jira and Confluence.
•Creating workflows, screens, fields, permissions, notifications, and their schemes for Jira projects.
•Migrating projects from one Jira instance to others to consolidate the tools across the organization.
•Customized Jira’s UI to improve accessibility and user experience.
•Integrated Jira with DevOps and CI/CD tools like Jenkins
•Worked with Atlassian APIs for data extraction and system automation.
•Supporting the various applications and tools used by customers and providing resolution for the issue they are facing.
•Preparation of various documents related to the applications and tools used about its usage and upgrade.
•Analysing and installing different plugins for Jira, and Confluence
Education: B. Tech (ECE) – 2014
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