Customer Service Supply Chain

ISAIAH KOLAWOLE

Fines Drive, Regina SK. ******.**********@*****.***. 236-***-****

SUMMARY STATEMENT:

Dependable warehouse and logistics professional with extensive experience in inventory management, shipping/receiving, and delivery operations. Highly committed to meeting deadlines, adhering to procedures, and upholding safety standards in fast-paced environments. Skilled at optimizing warehouse flow, minimizing delays, and maintaining clean, organized workspaces. Recognized for strong teamwork, reliability, and attention to detail that builds trust and drives efficiency across operations. Aligned with Wolseley’s core values of safety, integrity, and service, I am actively seeking a full-time position at Wolseley in Regina to contribute my skills toward supporting efficient supply chain operations and fostering strong customer and community relationships.

SKILLS

• Shipping & Receiving Order Picking & Packaging

• Certified Forklift Operation WHMIS & Safety Compliance

• Inventory Control Documentation Accuracy

• Awareness of TDG Regulations & Handling Protocols

• Microsoft Office Basic Computer Proficiency

• Customer Service Professional Communication

• Time Management Task Prioritization

• Knowledge of Industry-Specific Products

WORK EXPERINCE

Warehouse Night Receiver (Part Time)

Loblaw Group of Companies – Regina, Canada. Mar 2024 – present

• Verifying and reconciling incoming shipments against purchase orders and invoices, ensuring inventory accuracy and minimizing discrepancies before morning dispatch.

• Organizing and staging received merchandise in designated storage areas, optimizing warehouse space and preparing for efficient daytime operations.

• Monitoring and updating nightly inventory records using handheld RF scanners, supporting real- time stock visibility and streamlined replenishment.

• Collaborating with delivery drivers and vendors during late-night drop-offs, ensuring smooth handovers and resolving discrepancies promptly.

• Performing nightly safety inspections on warehouse equipment, reporting malfunctions to reduce downtime and maintain safe operations.

Warehouse Associate (Part Time)

Compass Group of Canada – Regina, Canada. Oct 2023 – Apr 2025

• Loaded and unloaded incoming and outgoing shipments using manual techniques and forklifts, ensuring timely movement of goods while minimizing risk of damage.

• Verified shipment contents against purchase orders, identified discrepancies, and updated inventory logs, ensuring up to 98% accuracy in records.

• Picked and packed customer orders with a focus on item condition, label clarity, and secure packaging, contributing to a 15% decrease in return rates.

• Operated forklifts and pallet jacks to move heavy goods into storage locations, maintaining safe handling practices at all times.

• Maintained cleanliness and organization of the warehouse to uphold safety standards and improve workflow efficiency.

Warehouse Parts Picker/Delivery Driver (Seasonal staff) Westward Parts, Regina, Canada. Apr 2024 – Aug 2024

• Assembled parts orders by accurately selecting inventory items based on order sheets, preventing product mismatches and boosting accuracy.

• Delivered products to customers across multiple sites while adhering to scheduled routes and maintaining excellent customer service.

• Conducted pre- and post-trip vehicle inspections, ensuring compliance with safety regulations and preventing equipment downtime.

• Maintained digital and physical records of deliveries and pick-ups, streamlining order tracking and communication with dispatch.

• Assisted in cycle counts and re-stocking processes, improving stock visibility and reducing picking delays.

Material Handler/Delivery Driver

Salome Multi Ventures, Lagos, Nigeria. May 2020 - June 2023

• Managed the daily preparation and loading of outgoing shipments in line with company shipping schedules, improving customer delivery timelines by 20%.

• Tracked and recorded incoming shipments, cross-checking with manifests to resolve discrepancies and maintain accurate stock levels.

• Liaised with internal departments to generate purchase requisitions for low-stock items, helping prevent stockouts and delays in order fulfillment.

• Sorted and distributed received goods to appropriate departments based on delivery notes and internal priorities, reducing processing time.

• Assessed packaging materials for durability and labeling compliance, ensuring safe transport for both local and international deliveries.

EDUCATION

Professional Diploma in Statistics Mar 2019

University of Ibadan

CERTIFICATIONS

Class 5 Driver’s License (Clean Record)

Air Brake Endorsement Certification

Forklift Operator Licence

WHMIS (Workplace Hazardous Materials Information System) REFERENCES

Available on request

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