Richard Essim
P.O.BOX *****, Adum-Kumasi
Contact No :+233*********
Email :*************@*****.***
Objective
Objective - I am a results-driven finance and administrative professional with over 6 years of progressive experience in revenue mobilization, customer relationship management, and financial reporting. Proven track record of improving client satisfaction, optimizing revenue collection systems, and ensuring regulatory compliance. Adept at building trust with clients, analyzing financial data, and supporting organizational growth.
Education - B'Tech Accounting with Computing, Kumasi Technical University
3.1
Pursuing
Objective
- HND in Accounting, Kumasi Technical University
3.33
2017
Objective
Experience - Adehyeman Savings and Loans Limited – Kumasi, Ghana Business Relationship Officer
Sep 2023 - Apr 2025
*Built and managed relationships with over 200 clients, increasing customer retention by 20%.
*Provided tailored financial advice and cross-sold savings, loan, and investment products.
*Assisted in risk assessment for loan approvals and monitored loan repayments.
*Collaborated with operations and credit teams to ensure high service standards.
*Collected and analyzed client feedback to improve service delivery.
- Tafo Municipal Assembly – Tafo, Ghana
Revenue Officer
Nov 2018 - Sep 2021
*Mobilized local revenue from markets, properties, and small businesses.
*Maintained accurate records and prepared monthly revenue performance reports.
*Ensured compliance with local tax laws and educated taxpayers on their obligations.
*Reconciled collected revenues with finance department and facilitated timely banking.
*Contributed to a 15% increase in internally generated funds through improved systems.
- Tafo Government Hospital – Tafo, Ghana
Revenue Officer
Aug 2017 - Jul 2018
*Managed daily revenue collections from patients and service points.
* issued official receipts and ensured proper documentation of financial transactions.
*Prepared weekly cash reports and assisted in bank reconciliations.
*Ensured transparency and accountability in cash handling and reporting.
*Provided front-desk assistance, improving patient service satisfaction.
Field of Interest - Accounting
Skills - I have good customer relationship management.
- I am good at loan assessment and monitoring.
- I am a good team player.
- I am a good communicator.
- I am good at accounting software (Tally, QuickBooks). Strength & Hobbies - I am a good communicator.
- I love listening to music.
Reference - Kwafo Saakwa-Mante
Area Manager
Adehyeman Savings and Loans Limited
*******@*****.***
- Elijah Boahen
Nabco coordinator
Nabco
dcx
(Richard Essim )