Customer Service Guest Experience

Jacquese Butler

Current: ***** * ******** *** ~ Clinton Township, Michigan

Phone: 313-***-**** ~ Email: ***************@*****.*** Objective:To gain experience in an established office that will enhance my prior knowledge and skills

Education: Great Lake Christian College January 12, 2015 – December 15, 2016 Seeking a degree in Communication

Current G.P.A - 3.5 Lansing, MI

Professional

Experience:

Server 09/2022 to 01/2025

Stoney River Troy, MI

● Building a good rapport with guest to make genuine connections and elevated guest experience by serving and recommending the best.

● Memorizing multiple drinks orders and handling guest payment while providing excellent speedy service.

● Following compliance with alcohol serving regulations by ID guest and serving responsibly.

Server/Bartender 08/2023 to 05/2025

Sullivan’s Steakhouse Detroit, Michigan

● Utilize clear and precise communication skills while interacting with guests, co-workers, and managers within a diverse work atmosphere.

● Able to present an inclusive memory of knowledge that helps ease and enhance the guest’s experience, while providing friendly and efficient customer service.

● Assist management by assisting in the training of new team members, by providing the knowledge needed for proper fulfillment of their duties. Skills:

● Team-oriented, goal driven and enjoy problem solving

● Microsoft PowerPoint, Word, Excel

● Typing wpm 40

REFERENCES FURNISHED UPON REQUEST

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