Customer Service Sterile Processing
Resume:
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Multi-faceted professional with skills in maximizing employee performance by identifying training needs and creating tailored training programs for the employee needs. Proven track record in empowering teams through coaching, effective feedback, mentoring, encouraging creativity, and rewarding efforts Experience in spearheading the day-to-day operations of the Sterile Processing Department, and managing the decontamination/sterilization of contaminated equipment, surgical trays, and instruments. Described as a natural problem solver who uses innovation and creativity to develop, deliver, and evaluate training initiatives.
PROFILE SUMMARY
Adept at researching and analyzing skills
to identify training needs, and providing
training in a variety of settings using
different techniques and approaches.
Interpersonal communicator with
matchless communication skills and the
ability to write concisely, and speak
effectively.
Demonstrated excellence in staff
leadership, team building, strategic
thinking, program development, and staff
training/development.
Proficient in operating all equipment
necessary for the cleaning and
sterilization of surgical instruments and
equipment.
Highly organized in fast-paced, and
multitasking environments, and able to
manage multiple projects and prioritize
effectively.
Medical Supply Technician Dec. 2018 - present
James A Haley VA Medical Center Tampa, FL
Prepare and assemble surgical tray and equipment following established tray listings for issue, storage, or further processing.
Train sterile processing technicians and medical staff on proper sterilization techniques to ensure uniformity in following standard operating procedures.
Regularly evaluate staff competencies, and provide mentorship and career guidance while promoting best practices and inspiring excellent technicians.
Maintained a safe work environment while accountable for all personnel and activities in the Sterile Processing Department.
Submit requisitions for required supplies and oversee inventory stock to ensure that sufficient items are available.
Sterile Processing Technician Jan. 2018 – Dec. 2018 Tampa General Hospital Tampa, FL
Spearheaded the planning, implementing and evaluating of educational programs for all departmental staff, and shared learning from improvements with other units and spreads across the hospital.
Utilized Sterile Processing Educational experience in a meaningful way by guiding the next generation of top-talent technicians.
Work in concert with the surgery equipment technician to facilitate preventive maintenance and in-house repairs when possible for cost efficiency.
Maintained sterility assurance monitoring of all steam and peracetic acid sterilizers in the operating room to ensure health and safety standard compliance. Sterile Processing Technician Feb. 2017 – Nov. 2018 University of South Florida Tampa, FL
Built core capabilities across the lines of business that drive performance in alignment with the organization strategy.
Maintained an adequate supply of packs and supplies to meet needs, and reported faulty equipment and deficiencies in procedures.
Maintained sterility assurance monitoring of steam and peracetic acid sterilizers to ensure health and safety standard compliance.
Continuously improved the quality of care and the work environment and the integration of best practices into daily work.
Sterilization Technician May 2015 – Oct. 2016
Shriners Hospitals for Children Tampa, FL
Sterilized all instruments and equipment following policy procedures, industry standards, and manufacturer instructions for use.
Assisted with teaching appropriate sterilization techniques to new hires and worked in float capacity for other staff members.
Consistently demonstrates effective customer service by interacting with co-workers, staff, patients, visitors, students, and volunteers courteously and professionally. Sterile Supply Supervisor May 2011 – Jan. 2015
Dwight D. Eisenhower Army Medical Center Augusta, GA
Cleaned, wrapped, sterilized, and disinfected instruments, and maintained the functions of the instrument processing department.
Checked schedule every morning and prepared rooms with supplies and equipment as assigned and directed by management.
PROFESSIONAL EXPERIENCE
Freddie Martin
SKILLS HIGHLIGHTS
EDUCATION & AWARDS
Associate of Science: Physical Therapy
Assistance
South University Tampa Fl
Bachelor of Science: Biomedical Sciences
Keiser University Tampa, FL
Certified Sterile Processing Technician.
School of Health Science Houston, TX
TECHNICAL SKILLS
Microsoft Office (Excel, Word &
PowerPoint), SAP, Data Analysis
Riverview, FL 33579
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