Systems Administrator Delivery Driver

Daniel Bruce

Waldorf, MD ***** 901-***-****

**************@*****.***

SUMMARY

Highly driven systems administrator with 5+ years of experience managing the technical and functional operations and maintenance of assigned systems. Adept in supporting and troubleshooting advanced technical issues within computer hardware, network infrastructure, operating systems and software installation. PROFESSIONAL EXPERIENCE

System Admin Up to Speed Consulting LLC National Harbor, MD April 2023 – current

Install and configure software and hardware.

Manage network servers and technology tools.

Set up accounts and workstations.

Monitor performance and maintain systems according to requirements.

Troubleshoot issues and outages.

Ensure security through access controls, backups and firewalls.

Upgrade systems with new releases and models.

Develop expertise to train staff on new technologies.

Build an internal wiki with technical documentation, manuals and IT policies. Delivery Driver Amazon Waldorf,

MD January 2022 – April 2023

Followed all traffic laws, regulations and best practices for safety when delivering items.

Communicated with dispatchers, drivers and other team members to make deliveries.

Met delivery deadlines and followed assigned delivery routes.

Performed basic truck maintenance, such as refueling, doing visual inspections and reporting potential issues.

Prepared, loaded and unloaded the delivery vehicle.

Provided exceptional customer service.

Completed any paperwork related to the deliveries and completed reports as required.

Used additional equipment, such as forklifts, hand trucks and dollies, as needed. Data Systems Admin United States Marine Corp USA September 2017 – September 2021

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Built database systems of high availability and quality depending on each end user’s specialized role.

Designed and implemented database in accordance to end users’ information needs and views.

Defined users and enabled data distribution to the right user, in appropriate format and in a timely manner.

Implemented remote troubleshooting techniques to solve common software and hardware issues.

Managed database access, security, and backups in line with project plans.

Used high-speed transaction recovery techniques and backup data.

Minimized database downtime and managed parameters to provide fast query responses.

Provided proactive and reactive data management support and training to users.

Determined, enforced and documented database policies, procedures and standards.

Performed tests and evaluations regularly to ensure data security, privacy and integrity.

Monitored database performance, implemented changes and applied new patches and versions when required.

EDUCATION

Crossland High School Graduation: May 2017

High School Diploma

ADDITIONAL SKILLS

Microsoft Office Suite

Networking Operating Systems

IT support / ticket management

Data security

Active Directory

DNS Public Key Infrastructure

Issue resolution

Troubleshooting and diagnosis

Virtual Machines (VM) Ware

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