Bryan W. Lindholm
Austin, TX 78747
512-***-**** **************@*****.***
Senior System Engineer Helping Companies Translate Their Business Goals to Reality
Summary:
Driving to build on 20-years of experience in IT with focus on storage, virtualization, data protection, and disaster recovery solutions. Motivated, self-driven, and rely on people skills to succeed in any setting. Comfortable working in adverse work environments. Enjoy achieving success and providing leadership.
Work History:
Aug 2021 – Current Data Protection Consultant Experis Dell Technologies
Currently serve as escalation contact for Data Protection, Archive, Cyber Protection escalations within Dell IT and Dell Federal. Design and deploy Networker, Avamar, PPDM, and Data Domain. Disaster Recovery and environmental risk and resiliency assessments.
Aug 2019 – Sept 2020 Pre-Sales Senior Systems Engineer Dell Technologies
Responsibilities:
●Designed and sold Data Protection and Cyber Security solutions to Enterprise customers.
●Products included Data Domain, IDPA, Avamar, Networker, Power Protect Data Manager, and Cyber Recovery.
●Served as customer advocate for account base, serving customers with consulting, knowledge transfer, and aided during customer issues or escalations.
Feb 2019 – Jul 2019 Storage & Backup Engineer Gemalto/Thales
Responsibilities:
●Design/Deployment/Project lead of HPE 3Par environments and Windows Server environments.
●Responsible for capacity forecasts and target code for 3PAR and VMWare Platforms
●Performed analysis of data center systems to ensure compliance with best practices and security guidelines.
May 2016 – Jan 2019 Principal Storage Engineer Blackbaud
Responsibilities:
●Principle Storage Engineer overseeing vBlock storage environments including VMAX, XIO, and Hitachi VXP platforms.
●Project lead for Data Center Refresh project, which included vacating end of life storage technologies and migrating data to standardized storage platforms (Open Replicator to VMAX).
●Architect of new Data Protection Strategy to leverage Data Domain, ECS, Isilon, and Cloud storage.
Nov 2014 – April 2016 Copilot Systems Consultant Dell Technologies
Responsibilities:
●Provided proactive customer support for the Compellent storage platform. Monthly reporting and ongoing consulting for overall controller performance, host, and SAN performance. Analysis covered front end to backend array statistics, including recommendations to achieve optimal performance.
●Provide technical account management for high priority Dell Services hosted accounts.
April 2012 – Sept 2014 Storage Engineer Backup and Recovery Dell Public vCloud, Dell
Responsibilities:
●Engineered & deployed data protection solution globally using CommVault Simpana.
●Responsible for designing, testing, and certifying all data protection solutions.
May 2009 - Mar 2012 Storage Engineer Backup & Recovery Dell IT, Dell
Responsibilities:
●Evaluate new hardware and software technologies (deduplication, replication, etc.).
●Design, test, and document new solutions.
●Data Migrations: EMC Symmetrix arrays (OR Copy), Clariion arrays (SANCopy).
Jan 2005 - April 2009 Global Backup and Recovery Specialist Dell IT, Dell
Responsibilities:
●Member of escalation support team managing over 85 backup data zones across Americas, Europe, and Asia Pacific regions.
●Provided operational support and maintenance for backup infrastructure.
●Tasks included high level troubleshooting of device failures and client backup issues. Worked with vendors such as EMC and Quantum to identify/resolve major issues.
●SAN Troubleshooting.
●Introduction of new clients through project processes.
●Capacity planning/forecasting.
●Ensured Backup/Recovery integrity.
Jan 2002 - Dec 2005 IT Crisis Management Dell IT, Dell
Responsibilities:
●Assumed ownership of any critical issue deemed an “incident” and collectively drove to resolution with proper Dell support teams and vendors. Provided Executive updates and summaries.
Skill Sets
Hardware
Software
Dell Power Max, VMAX, Unity, XIO, EqualLogic (iSCSI)
VMWare, Windows Server, Familiar w/ Linux
NetApp, HP 3Par, Pure Storage, EqualLogic (iSCSI), Hitachi
Cyber Recovery & Cyber Sense
Brocade & Cisco SAN switches
Networker, Avamar, PPDM, PPDDVE, CommVault
Dell Power Protect Data Domain, and DIP
Familiar with AWS/Azure/Google Cloud
Power Shell/Python
References
Kim Cumming Senior Director – Self Financial 512-***-****
Kent Wells – Consultant – Dell Technologies 979-***-****
Kyle Kirchgessner – Program Manager- Dell Technologies 512-***-****
Wesley Reed – Senior Manager – Dell Technologies 512-***-****
Byron Kesterson – Principal Engineer – Dell Technologies 209-***-****