Customer Service Client Services

CARL BROOKS

**** **** **** ****** #*** 707-***-****

Springfield, Missouri 65804 ****@*********.***

Professional Activity

I’ve worn many hats, but I believe that makes me a better well-rounded person and when you hire me you will see I will be easy to train and will fit right in where we all grow together. Here is some of my skills and roles fulfilled.

Partial Set of Skills

Customer Service

Detail Oriented

Judgment and Decision Making

Computers and Electronics

Quality Control Analysis

Business Analyst

Dependable / Reliable

Mentoring

Active Learning

Business Owner

Teacher/Trainer

Negotiator

Professional Summary

2022 – Present - Bass Pro Springfield, Missouri, Firearms Outfitter, Fine Gun Room Outfitter, Range Safety Officer

2018 – 2020 -. Empress Theater Vallejo, California, Lighting Director, and Design

Served as the Lighting Director for The Empress Theater in Vallejo, California. Major accomplishment was in upgrading the lighting rig (150K Project) saving thousands of dollars and designing light shows for the many acts and bands that came visited our theater.

2005 – Disability due to Pacemaker, but I kept busy -

Volunteering with the San Francisco Symphony as a cashier and greeter

United States Open Music Competition as vice president overseeing the development of a registration software program and Day of Event logistics.

Opened and closed Fotobrook Studios working with local high school athletic departments providing photography and website services.

Fulfilled all worship tech positions for my church (Northgate Christian Fellowship) as a volunteer working Sunday services and special events

1993 – 2005 - Foster Wine Estates (Beringer Wines), Southcorp Wines, Robert Mondavi. Napa California

Help Desk Manager, 2nd tier support, software trainer

1991 – 1993 – Wells Fargo Bank. San Francisco California, Help Desk Representative, providing grocery store

branch support

1989 – 1991 – Cheaper Convenience Store and Gas Manager Concord California

References Available

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