Customer Service Production Worker
Resume:
Jessica Morales
Denver, CO *****
***********@*****.***
Professional Summary
I would describe myself as a goal oriented person, consistent, committed worker with great communication skills and ambition. Someone kind that’s always trying to do my best! Authorized to work in the US for any employer
Work Experience
Production Worker
TERSUS Solutions-Englewood, CO
November 2024 to Present
• Followed standard operating procedures (SOPs) to ensure product quality and consistency
• Performed regular inspections of clothing and other items to identify any malfunctions or defects, then sorting them into a system.
• Maintained a clean and organized work area, adhering to safety guidelines at all times
• Collaborated with team members to meet daily production targets and deadlines
• Monitored inventory levels of raw materials and notified appropriate personnel when supplies were running low
Sales Associate/Cashier
Stellar Partners, Inc.
September 2023 to June 2024
1. Stocking and cashiering
2. Cleaning and organizing
3. Standing for long hours
4. Customer service, greeting customers
5. Cleaning jewelry and organizing it
6. Gift wrapping and packaging items for shipping
OPS
Swissport-Denver, CO
November 2022 to April 2023
1. receiving aircraft’s and semi trucks through a computer system, 3rd party systems for Amazon deliveries
2. Working on different computer apps like excel
3. Filling and filing all paper work making sure computer systems are all complete 4. Locking and unlocking semi truck beds
5. Logging driver into system
6. Making sure all semi truck beds and packages are sorted correctly Costumer Service Representative
The Home Depot-Denver, CO
February 2021 to January 2022
1. Openings task making sure store is ready to open and area is clean 2. Helping customers with returns, refunds or online orders 3. Processing returns and putting returned items where they belong 4. Helping customers locate items they are searching for Phone Sales Representative
Metro by T-Mobile (authorized dealer)-Denver, CO
March 2018 to March 2020
1. Selling and activating phones through a computer system 2. assisted customers with mobile settings (language, volume, txt, etc) 3. Taking cell phone payments and making changes to accounts 4. Calling third party assistance
5. Cleaning and organizing
6. Stocking accessories and other electronics
Construction Worker
Mile High Youth Corps-Denver, CO
March 2017 to January 2018
Youth program where I was completed my GED at CCD as well as pursuing a career path in construction. I did a lot of voluntary work and participated in many events. Ciceros Green Frog Pizza
Shamrock, TX
April 2012 to August 2014
1. Prepping dough and opening task
2. Working with very hot ovens
3. Making wings, spaghetti’s And salads
4. Drive through and cashier
5. Closing and cleaning tasks
Education
High school diploma or GED
Community College of Denver
August 2014 to May 2019
Skills
• English
• Materials handling
• Construction
• Microsoft Word
• Manufacturing
• Quality control
• Serving Experience
• Restaurant Experience
• Upselling
• Mechanical knowledge
• Packaging
• Continuous improvement
• Cash Handling
• Hand tools
• Computer Skills
• Warehouse experience
• Customer Service
• POS
• Factory
Languages
• Spanish - Fluent
• English - Fluent
Awards
Employee of the month
July 2022
Contact this candidate