Customer Service, Computer software

Georgia State University, ****- Present

Panther Band

Grayson High School, May 2024

Philharmonic Orchestra, Color Guard, Winter Guard, NSHSS, Tri-M Honors Music Society Volunteer Grayson Technical High School (Graphic Design, Music Industry and Production) Gwinnett Technical College (Dual Enrollment)

Freddy's Frozen Custard & Steakburgers, Snellville, GA Food Associate - Front of the House

Customer Service: Communicated with customers to take orders at the cash register and drive-thru during peak restaurant times

Food Service: Prepared food orders using kitchen machinery and maintained up to date knowledge of current menu offerings

Janitorial maintenance: maintained cleanliness of the restaurant by regularly cleaning the bathrooms, mopping floors, wiping tables and other surfaces while adhering to food safety regulations Successfully completed shifts, actively standing, moving, and lifting for extended periods of time September 2023 - February 2024

Etsy, Remote

Shop Owner

Customer Service: utilized communications skills to resolve issues with customer orders Operations: Packed, shipped, and customized domestic and international orders Project Management: tracked order database, ensuring orders are shipped within appropriate timeline December 2021 - December 2023

Private Home, Lawrenceville, GA

Elderly Care Assistant

Provided aid to senior citizen by preparing meals, tracking vitals (blood sugar and pressure), assisting with regular exercise and personal care

Maintained clean and safe environment by basic cleaning of living areas June 2023 - August 2023

Kumon, Snellville, GA

Tutor and Grader

Tutored pre-school to high school aged students in math and reading Reviewed student work and provided guidance to help solve math and reading problems Exercised great communication skills by communicating effectively with various age groups September 2021 - January 2022

EDUCATION

516-***-**** *************@*****.*** Atlanta, GA Jolie Wong

WORK EXPERIENCE

Microsoft Office Suite (Word, Excel, PowerPoint, & OneDrive) Google Suite (Drive, Gmail, Docs, Sheets, & Classroom) Instruments (Guitar, Violin)

Illustration (Krita & Clip Studio Paint)

Adobe Photoshop, Illustrator

Logic Pro X, Pro Tools

Spanish Language (Level A3)

Communication, Cleaning

SKILLS

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