Customer Service Sales Associate
Resume:
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HOLLY LUNDGREN
CONTACT
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SKILLS
Product and Service Sales
Credit Card Trans
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Money Handling
Customer Order Fulfillment
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Forklift
Store Merchandising
CERTIFICATIONS
* Licensed forklift reach truck
Crccmate ce
* flaggers certificate
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My Jobs
Motivated individual with experience in customer service and
sales. Skilled in building customer relationships and
understanding customer needs. Strong communication and
interpersonal skills for providing superior customer service.
WORK HISTORY
April 2014 - Current
Sales Associate Home Depot, Wenatchee, WA
Organized racks and shelves to maintain store visual appeal,
engage customers and promote specific merchandise.
* Loaded and unloaded merchandise using ladder and pallet
jack and forklift.
* Completed orders and organized product deliveries to meet
customer timetables.
Answered customer questions regarding sizing, accessories
and proper care for merchandise.
Processed product returns and assisted customers with
other selections.
Trained and developed new hires in company processes,
product knowledge, customer service and selling
techniques.
Accurately processed POS transactions, returning coin,
currency, payment cards, and receipts to customers
April 2012 - April 2014
Sporting Good/Paint Sales Associate Walmart, Wenatchee,
WA
* Mixed paint colors to create custom blends, using paint
mixing machine and spatulas.
* Shared personal recommendations and product knowledge
with customers to help determine correct product for
customer DIY projects.
* Maintained stock shelves by fronting, facing and
straightening products throughout shift.
* Operated POS system to total purchases and receive and
process cash, credit and debit card payments.
* Sold firearms
EDUCATION
July 2008
High School Diploma
Rochester High School, Rochester, WA
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